Program Safety Guide

Full Time
North Adams, MA 01247
$18.15 an hour
Posted Today
Job description
Since 1969, Spectrum Health Systems, Inc . has been a leader in the field of alcohol and drug abuse treatment. Our mission is to provide the highest quality of services to individuals seeking treatment for substance abuse and/or mental health issues. We assist our clients in achieving sobriety, sustaining recovery, and fulfilling personal goals in order that they may lead healthier, more productive lives.At Spectrum Health Systems, we take great pride in our organization and in our work. We believe that providing the highest quality service and ensuring that our actions and behaviors are always client-focused place our organization ahead of the rest.

Location: North Adams, MA – Outpatient Treatment Program.

Schedule: 6 days a week, 5:30am-11:00am

Pay rate: $18.15/hour

The Program Safety Guide is responsible for:
  • Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
  • This includes, but is not limited to: greeting clients, customer service, monitoring for client and staff safety, and communicating with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
  • Effectively managing crowd control and monitoring for safety and alertness both in the common areas of the program, including the parking lot.
  • Using de-escalation and trauma informed strategies to manage conflict among clients and visitors in the program and utilize staff support as needed.
Qualifications:
  • High school diploma or GED required.
  • Prior experience working in customer service, security, and/or with individuals with substance use disorders.
  • Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required.
  • Must provide proof of COVID vaccination or, as an alternative, appropriate documentation that will support either a medical or religious exemption.
Benefits:
  • 401k with company contribution
  • Health, dental, vision insurance
  • Paid time off
  • Tuition reimbursement
  • Discounts on wide array of services/entertainment
  • CA *CB
Spectrum Health Systems is an equal opportunity at will employer and does not discriminate against any employee or
applicant for employment because of age, race, religion, color, disability,sex, sexual orientation or national origin.

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