Program Manager - Electric Vehicle & OE Dealers
Full Time
Huntersville, NC 28078
Posted
Job description
Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies.
Position Description:
Primary Responsibilities:
- Support sales initiatives and new business opportunities by working directly with the customer and key functional team partners.
- Own the onboarding process for new EV and Dealer Group customers including API or EDI integrations, Credit & NDA packages.
- Support contract price management and notifications to the customer.
- Manage required reports for all OE and EV customers.
- Act as primary point of contact for SLA shortfall.
- Partner with Merchandise and Marketing Teams to drive all new programs and business opportunities.
- Manage Programs, track and maintain accruals for potential volume bonus.
- Collaborate with Supply Chain and Customer Service Team to ensure customer SLAs are met.
- Creation and maintenance of department databases
- Manage all vendor, field and direct customer communications.
Key Partners (Positions):
Senior VP National Sales- Regional Director Auto Dealer and Manager of Car Dealer Sales
- Auto Business Development Managers
- IT, eCommerce and Digital Management Team
- Others including Regional Presidents, Regional Sales Operations Directors, Customer Development Managers, Communication Managers, Customer Service Representatives, Distribution Excellence Managers, Credit Managers
Experience(s) that Best Prepares You:
- Education: Minimum High School Graduate or GED. Bachelor’s Degree from a 4-year college or university preferred
- Experience: 3-5 prior years of experience with customer service support, tire industry preferred but not required
- Such alternatives to the above qualifications as the company, in its discretion, may find appropriate and acceptable.
Key Competencies:
- Excellent face to face and telephone communication skills
- Excellent writing skills
- Excellent time and project management skills, ability to multi-task
- Possess excellent time management and organizational skills
- Functional knowledge of the use of personal computer and/or laptop
- Intermediate level of proficiency with Microsoft Office, Word, Excel, PowerPoint, Outlook and Business Intelligence (BI).
- Self-motivated, confident, energetic and creative
- Demonstrate respect: handle all business matters ethically and in full compliance with American Tires Distributors “Code of Conduct.”
Physical Demands/Work Environment/Travel Requirements:
- Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- Travel required: Minimal Travel
This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable
accommodations.
Nothing in this job description creates a contract of employment in any way for any person. All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all
.
Build a challenging and rewarding career with us!
American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace
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