Job description

JOB DUTIES/ESSENTIAL FUNCTIONS

• Constantly ensures the safety, security and well-being of each pet. Handles pets at all times with skill and care.

Follows all procedures in the Safe Handling program

• Consults with customer and complies with all requests to ensure customer satisfaction. Always interacts with customers in a warm, friendly and professional manner.
• Maintains all records, Daysheets, Worksheets, Pet Reports etc in a neat orderly manner
• Practices timeliness -starts shift on time, and finishes pets before promised time.
• Conscientiously performs all aspects of the grooming service to Best Friends expectations of quality.
• Using established procedures grooms all pets according to customer request.
• Works in an organized and hygienic manner. Keeps work area free of hair and clutter and sanitizes tools and compartments between pets.
• Understands the purpose of products and uses them appropriately, follows label directions. Assists Manager maintain inventory by reporting stock levels.
• Treats equipment and tools with care and helps with simple maintenance. Reports mechanical failures to manager, in writing. Follows up.
• Interacts with Manager and center staffing in such a manner as to make sure the salon runs smoothly and meets the highest expectations of service and product quality.
• Interacts well with fellow employees and follows all Managers’ directives.
• Always endeavors to maintain a high level of productivity as is possible with safety & quality. Helps meet demand by accepting additional grooms when possible.
• When qualified, mentors, guides, trains and coaches new and less experienced Associates, if requested. Helps expand the grooming service by willingly participating in “Buddy Training.”
• Takes every opportunity to suggest beneficial add-on services and retail.
• Takes every opportunity to increase the grooming by attracting new customers and encouraging referrals by existing customers. Uses the street marketing tools provided.
• Performs other duties as assigned

• Must be able to work evenings, weekends and holidays
• Must be able to frequently lift 40 pounds
• Must be able to be on feet eight hours per day
• Must be able to stand, walk, and climb stairs frequently.
• Must be able to handle dogs on leashes.
• Must be able to handle dogs on leashes
• Must be able to work in an environment with exposure to disinfectant / sanitation chemicals, animal dander and excretions.
• Must have excellent interpersonal skills.
• Must have strong communication skills.
• Must possess a love of animals and patience when handling pets.
• Displays a professional manner at all times.

*Must be vaccinated against Covid.

Education:

• High School graduate or Equivalent

Experience: Preferred, not essential

For more information, please visit us on the web at www.bestfriendspetcare.com

Job Types: Full-time, Part-time

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay
• Tips

COVID-19 considerations:
All Team Members are required to be fully vaccinated against Covid.

Shift availability:

• Day Shift (Required)

Work Location: In person

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