Job description

Practice Manager - Cartersville/Woodstock, GA

Position Summary:

This position will support our Cartersville/Woodstock area clinics.

Responsible for managing the day-to-day operational activities required to assure a safe and effective patient care environment in the assigned center(s). Manages and directs the responsibilities of assigned administrative and clinical staff to ensure compliance with Piedmont Urgent Care by WellStreet policies and procedures and regulatory requirements. Manages annual budget, develops and achieves desired performance goals, develops and implements center marketing strategies. Partners and collaborates with assigned Medical Director for continuous, clinical excellence. Establishes and sustains an environment that supports the company mission and core values.

Please copy and paste link in order to apply on our website: https://recruiting.ultipro.com/WEL1014WELS/JobBoard/f7d57595-9140-408f-8a1b-fc9ca6631fad/Opportunity/OpportunityDetail?opportunityId=19626fc7-fd36-45d2-aec6-2086b9bec66a

Minimum Qualifications:
Have at least 3 years of healthcare leadership experience with a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT. Experience in urgent care and occupational medicine preferred.

Required Skills:

• Building and leading high performance teams
• Critical thinking and business analytics (budget management, goal setting, creative problem solving)
• Performance management (annual performance, evaluations, coaching, mentoring, and progressive disciplinary actions)
• Verbal, written and presentation skills across varying professional levels (patients, physicians, clinical staff, senior leadership)
• Staff scheduling
• Managing competing priorities
• Building and maintaining cross-functional relationships

Duties and Responsibilities:

• Lead Urgent Care/Occupational Medicine Center’s clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness
• Create and foster a working environment that fosters teammate engagement and aligns with the Piedmont Urgent Care by WellStreet core values and pursues the mission
• Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators
• Develop and communicate annual center vision and goals
• Partner and collaborate with physician Site Director to ensure clinical standards, regulatory requirements, and operational workflows supports the WellStreet mission
• Develop and manage monthly work schedules of administrative and clinical direct reports
• Ensure clinical and administrative teams perform assigned responsibilities in accordance with company policies and regulatory requirements
• Conduct timely annual performance evaluations and professional development coaching to direct reports
• Hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needs
• Conduct progressive disciplinary action in accordance with Human Resources policies and procedures
• Ensure timely billing, AR and other charge capture reconciliations
• Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs
• Partner and collaborate with the Marketing and Public Relations department to develop center level marketing strategies
• Perform business development activities to promote center growth and local community awareness of urgent care services
• Support the company vision and mission through active leadership, innovation, collaboration and living the core value
• Perform additional responsibilities as assigned

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Medical specialties:

• Urgent Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Experience:

• Management: 3 years (Required)

Work Location: One location

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