Job description

The 61st Street Service Corporation

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws. Please be advised that the corporation requires COVID-19 vaccinations for all employees unless an exemption request for a disability / medical or religious accommodation has been approved.

Job Summary:

The Practice Associate I is responsible for the patient welcome experience functions for the Department of Radiology including collecting demographic and insurance information, scheduling imaging services, and other duties necessary to provide efficient, timely services to the patients, their families, and providers. The Practice Associate is part of a team that delivers an exceptional patient experience through kindness, inclusion, integrity, accountability, and excellence.

Job Responsibilities:

• Greet patients & visitors and answer telephone calls promptly.
• Conduct pre-registration and intake information, check in/out, appointments, etc.
• Verify/update insurance eligibility and information in Epic; obtain prior authorizations/referrals, etc.
• Manage and review physician's schedules to obtain authorizations/pre-certifications for office visits/procedures.
• Collect all time-of-service and past due payments.
• Coordinate and schedule appointments, procedures, and other specialty services/tests.
• Follow end-of-day closing procedures.
• Perform other related duties as assigned.

Job Qualifications:

• High school diploma or equivalency is required.
• A minimum of 6 months' experience in a medical office environment with knowledge of medical terminology.
• Good customer service orientation and organized.
• Working proficiency in Microsoft Office (Word and Excel) or similar software is required, and an ability and willingness to learn new systems and programs.
• This role may rotate between sites.
• Prior experience in Epic is preferred.
• Prior experience in a radiology office setting is preferred.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Radiology

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
New York State Department of Health (NYSDOH) continues to require masking by patients, visitors, and HCP (healthcare personnel) in all healthcare settings

Ability to commute/relocate:

• New York, NY 10032: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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