Job description
Description
Join our Police Department as a Police Service Representative and make a positive impact in our community! This is a great opportunity to support the department and provide excellent customer service to the public.
Police Services Representatives serve a critical role in relaying information to Officers. However, this position is not the same as a 911 telecommunicator; emergency calls are handled by a different department. This position helps the community by communicating with individuals in-person and over the phone, writing police reports that will be used to help solve crimes, and by quickly providing essential information to Officers in the field.
City employees enjoy great benefits, including the following:
- Employee health insurance premiums 100% paid for by the City;
- Great pension that doesn't cost you anything;
- A free gym at work with upgraded equipment to use 24/7;
- Tuition reimbursement;
- And more... check out our benefits here.
This position is critical to operations and there are three shifts (shift preference determined by seniority.) These shifts include the following:
-
Sunday - Thursday or Tuesday - Saturday:
-
1st Shift: 7:00 a.m. - 3:00 p.m.
-
2nd Shift: 3:00 p.m. - 11:00 p.m. ($1.00/hr shift differential)
-
3rd Shift: 11:00 p.m. - 7:00 a.m. ($1.50/hr shift differential)
There are no exceptions or guarantees made regarding shift assignment. Applicants must be open and available for any shift if applying for this position.
We are currently accepting applications until 03/10/2022.
Qualifications and Requirements
Experience, Education, and Training
- Requires a minimum of 2 years experience in a multi-task, high public contact work environment;
OR
- Possession of 30 semester credit hours from an accredited college or university in Criminal Justice, Law Enforcement, Office Systems, Business Administration or related area;
OR
- Any combination of education and experience that would provide the incumbent with the necessary knowledge, skills and abilities.
Licensing/Certification
- Ability to obtain and maintain state certification as a MULES terminal operator as required by departmental assignment.
- Ability to obtain and maintain Notary certification with the state of Missouri as required by department assignment.
- Incumbent must possess a valid Driver's License in order to operate a vehicle for the purpose of completing job duties depending on assignment.
Miscellaneous Requirements
Must be able to successfully complete an intense security background investigation including a credit check; must possess no felony convictions, no misdemeanors, arrests, or other convictions that would prevent the ability to be MULES certified or access the CJIs database; must be able to work any assigned shift with varying days off.
Functions
For more information about the essential functions and other requirements, please see the job description.
Other Requirements
- The testing and selection procedure includes the following elements: a computer skills and typing test, interview, and comprehensive background investigation. Applicants must pass every phase of the testing selection process in order to be considered eligible for hire.
Equal Opportunity Employer/Disability and Vet
All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.