Job description

How to Apply

Applicants will only be considered after successful completion and submission of the following:

Completed application via the UM Careers website

Updated curriculum vitae or resume
ADDITIONAL INFORMATION
Upon applying for this position, you will be sent an invitation within two business days to complete on online pre-employment assessment. To ensure you receive this invitation, please add "HR-Recruitment@med.umich.edu” as a secure sender to your email contacts. Applicants who have completed the assessment will be considered viable candidates for this position. (Please note, if you have already completed the assessment once, you will not be asked to complete it again.)
Job Summary

Join the Pharmacy team at the University of Michigan Health! Our vision of Michigan Medicine is to create the future of health care through discovery and to become the national leader in health care, health care reform, biomedical innovation and education. As part of this world-class organization, the Department of Pharmacy Services has high standards for service, education, and research. Our Department has a rich history of excellence; you have the opportunity to join a world-class team to provide exceptional patient care and advance the Mission of Michigan Medicine. The successful candidate will lead and coordinate pharmacy technician training efforts within the Department of Pharmacy Services. This individual will also work as a pharmacy technician to ensure and promote the safe and effective preparation, labeling, dispensing, and distribution of medications.
COMPETITIVE COMPENSATION AND GENEROUS BENEFITS PACKAGE

Health insurance

Paid Time Off

Retirement plan

Opportunities to earn continuing education credits at in-house education programs and via online programs
For more information about the UM Health Department of Pharmacy Services and to review our Annual report, please visit our website: https://www.medicine.umich.edu/dept/pharmacy
Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Responsibilities*

BASIC FUNCTIONS AND RESPONSIBILITIES
This position is responsible for performing activities relating to the training of individuals as relates to the practice of pharmacy as a pharmacy technician. This includes ensuring high standards of care, thorough proper didactic and practical applications, as well as comprehensive knowledge- and skill-based training requirements. The Pharmacy Technician Trainers will be responsible for assessing, planning, coordinating, and evaluating educational programming and services required for all levels of technician and transporter staff to meet role expectations. This is a full-time position, with approximately 50% of time spent on training and related activities, and approximately 50% of time working in a pharmacy technician role. This position will require the employee to report on-site, with minimal remote work as needed.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES

Essential:
Pharmacy Technician Trainer will have attained mastery in multiple roles within the pharmacy. This individual will be responsible for coordinating all aspects of didactic and practical training of pharmacy technicians, as well as additional tasks and roles, including (but not limited to):

Demonstrates ongoing competency in pharmacy technician duties and responsibilities (refer to Pharmacy Technician Associate (102658) and Intermediate (103641) job descriptions)
Coordination, oversight and implementation of initial area-specific on-boarding and training for new employees
Coordination and oversight of experiential training for individuals enrolled in the pharmacy technician training program, in collaboration with the Pharmacy Technician Training Supervisor
Evaluation of on-boarding and training, responding to feedback, and developing plans to address opportunities for improvement
Coordination, oversight and implementation of employee off-boarding

Develop, review and maintain training materials, pharmacy standards of care, policies, and procedures, with at least annual review and updates
Work with content experts and the Education & Professional Development (EPD) Team to provide coordination, oversight, and implementation/delivery of education and training to support:
New employee orientation and training
New pharmacy programs and services (e.g., clinical services, operational changes)
Updates and support of existing pharmacy programs and services
Education and training may be delivered by (but not limited to): classes, in-services, formal presentations, continuing education events, and online learnings
Provide expertise, oversight, and management of competency assessments in coordination with the EPD Team, including:
Assist in management of all aspects of the Learning Management System (LMS) (M-Learning)
Review, evaluation and update of existing competencies and learnings
Assessing needs for new competency assessments and learning
Managing compliance/reporting from the LMS
Conduct audits of staff practices to identify potential needs for education, coaching, and re-training
Assessment of pharmacy technician and pharmacy intern staff needs for education, skill, and professional development, and developing appropriate training, education, and competency assessment plans to address highest needs, at least annually
Provide feedback on each new pharmacy technician and pharmacy intern employee and current pharmacy technician and pharmacy intern employee to their respective supervisors, to be included in their new or annual evaluation
Serve as a resource for hiring managers to support recruiting and hiring
Participating as an active member of internal work groups/committees

Work as a pharmacy technician in their respective areas as needed (up to ~50% of time/effort)
The exact percentage mix of these duties will vary depending on the patient care/staffing needs of the team and the Department Pharmacy Services.

Additional Requirements:
Promotes positive communications with entire health care team

Mentors others via feedback, in-service training, etc.

Adapts positively to change and helps to lead change process

Promotes learning experiences for staff

Participates and/or leads staff meetings and other work groups for problem identification, solving, and planning

Leads process improvements and supports implementation of changes

Assures productive use of Pharmacy Technician staff time
RELATED DUTIES
Perform other related duties as assigned.

Required Qualifications*

Graduation from high school or an equivalent combination of education and experience
Current licensure, or eligibility for licensure, that meets the State of Michigan Pharmacy Technician licensing requirements set by The State of Michigan Department of Licensing and Regulatory Affairs (LARA) is necessary. This includes: A temporary pharmacy technician license (valid for 1 year and is non-renewable) or a full pharmacy technician license upon hire If the successful candidate has or obtains a temporary pharmacy technician license, s/he must successfully obtain a full pharmacy technician license before the temporary license expires Minimum of 3 years of relevant experience as a pharmacy technician Excellent communication skills, including fluency in writing, reading and speaking English Excellent teaching skills Proficient computer skills and literacy, including Windows-based and Microsoft Office-based programs Proficiency in basic mathematic skills relevant to pharmacy technician responsibilities
Desired Qualifications*

Completion of a pharmacy technician training program

Experience as a pharmacy technician in a hospital setting

Experience with training others, especially pharmacy technicians

Teaching experience
Desired Key Knowledge, Skills, and Attributes

Strong teaching skills

Excellent teamwork and collaboration

Excellent communication skills

Excellent teaching and/or training skills

Project management and prioritization skills

Professionalism

Commitment and follow-through

Flexibility and Adaptability
Work Schedule

This schedule for this position includes primarily day shifts, but will include some evening shifts, and some weekend coverage, as well as a holiday rotation.
Additional Information

SUPERVISION RECEIVED
General supervision is received from a Pharmacist or Pharmacy Manager designee. Functional supervision is received from the Pharmacy Technician Training Supervisor or another designated official.
SUPERVISION EXERCISED
Functional supervision may be exercised over pharmacy technician student employees and other pharmacy technicians.
PHYSICAL REQUIREMENTS
The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations:
Ability to work in a stationary position for long periods of time
Traveling long distances within the health system
Ability to communicate/exchange information
Fine motor coordination/dexterity necessary for keyboarding, typing and medication compounding
Positioning self to enable movement of inventory
Pulling, bending and manual dexterity movements
Moving of up to 50 pounds
Understand and follow written and verbal instructions
Ability to visualize details at close range in order to perform activities such as transcribing and reading from a screen
Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
Vaccination Requirements

COVID-19 vaccinations are required for all students, faculty and staff working in the following areas: Michigan Medicine including the Medical School, Dental School, University Health Service or the Mary A. Rackham Institute. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response .

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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