Job Location: 138 McDill Avenue, Stevens Point, WI 54481

Hours: Monday - Friday 8:00 AM - 5:00 PM (Full Time)

Take an adventure with Peoples State Bank as we grow and expand into the Stevens Point market with our brand new branch set to open early July! Build a career that provides you balance between work and family. A place where you know customers are treated with genuine care. Peoples State Bank is looking for a Personal Banker and we are here to help you succeed! We're a down to earth community bank focused and committed to provide our customers dedicated service. It's in our name - Peoples - we're for people!

What does a Personal Banker Do?

As our Personal Banker, you'll provide passionate customer service to help customers achieve their financial dreams. You'll collaborate with our customers to help them open various types of bank accounts while recommending products and services that fit their needs. And you'll utilize up-to-date technology to process customer transactions while creating lasting relationships.

Personal Banker Responsibilities:

• Engage customers and perform all activities related to the opening or closing of all types of retail and commercial banking accounts.
• Perform activities related to the digital bank suite of services.
• Handle consumer and home equity loans from start to finish.
• Make qualified referrals for investment services, mortgage loans, commercial loans and deposit accounts and merchant services.
• Maintain favorable customer relations and cross-sell Bank services through profiling customers and identifying additional needs, ensuring that the most positive and profitable relationship possible exists between the Bank and its customers.
• Utilize various reports and profiles to build and strengthen banking relationships by actively participating in variety of calling campaigns and marketing programs.
• Assist customers with balancing and reconciliation of their accounts.
• CSR (Teller) transaction processing.
• Participate in community events and activities to support Pride in Peoples.

Personal Banker Qualifications:

• High school diploma or equivalent, college degree preferred.
• 1-3 years experience in banking, sales and/or customer service.
• Sales orientation with the ability to meet specific monthly and annual sales goals while delivering service excellence.
• Excellent interpersonal and communication skills.
• Ability to identify customer needs and develop creative, workable solutions and provide problem resolution to satisfy the customer.
• Professional, thorough and organized with strong follow-up skills.
• Familiarity with the local financial marketplace to address customer inquiries.
• Ability to use computer software and embrace technology.

Why should you apply?

• Freedom and flexibility to focus on your customers, family and community.
• Opportunity to serve customers in a community bank environment.
• Competitive wage and benefit package.
• Plenty of paid time off to provide work/life balance.
• Current technology to keep you connected to your customers.
• Volunteer paid time off for supporting your local community.
• Opportunity work for one of the best banks in the nation according to the American Banker and our employees.

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.