Life at aptihealth

Backed by $70M in funding from world-class investors including Takeda Digital Ventures, Pivotal Life Sciences and Vista, the aptihealth team is comprised of health care, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality mental health care at the right place and right time. The technology and provider group reach people who need care, connect, follow and demonstrate improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need and deserve it have access to it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people.

What We Offer

• The opportunity to make life better for millions of people
• An environment of positive and super smart colleagues
• Competitive pay and benefits
• Turning innovative ideas into real-world results
• Investment in our employees
• Balancing extraordinary work with your personal life
• Encouraging curiosity and collaboration
• Priding ourselves in being diverse and inclusive
• Flexible working hours and lots of freedom in your work habits

Your Role

As a Peer Specialist you will be part of an interdisciplinary team providing transformative care to our patients. You will communicate directly with patients and engage with them via phone and/or video, serving as a role model, mentor, advocate, and motivator to recovery. You will provide support from a peer-perspective: someone who has first-hand experience with a mental health diagnosis and/or addiction.

Responsibilities

• Outreach to patients to provide encouragement, check-in on goal progress, problem solve, and provide support
• Review patient status and escalate urgent matters as needed to care team providers
• Document patient interactions in the patient’s medical record
• Coordinate care with patient care team including therapist and prescriber
• Coordinate with internal and external care team members (e.g., PC, medical specialists)
• Provide referrals to community-based organizations to address gaps/needs and close the loop on referrals utilizing Unite Us, assisting with addressing social determinants of health (e.g., food insecurity, housing, benefits)
• Conduct daily telephonic outreach based on the needs of patients

Requirements

• New York State Certified Peer Specialist Certification, level 1 or 2
• One year of Peer Specialist experience working with adults age 18+ with a mental health diagnosis
• Current or former recipient of mental health services
• Knowledge in recovery and overcoming the challenges resulting from a mental health diagnosis
• Commitment to one’s own continued recovery
• Ability to work independently in a virtual environment
• Ability to share personal struggles and stories of success

Benefits

• Part-time and full-time opportunities available
• Competitive pay and benefits
• Paid Time Off
• Continuous learning opportunities
• Work/Life Balance - Flexible working hours
• 100% Remote