Job description

Are you looking for a new and exciting challenge?

York and Scarborough Teaching Hospitals is holding a Patient Services Operative Event Recruitment Day on Tuesday 11th October 2022. Come along and find out more about our current opportunities and talk to our Nursing staff about their experiences of working at the Trust. You will also be given the opportunity to speak to our dedicated work-based learning team about the training and support you would receive in this role.

We have a number of vacancies available at our York hospital site. We are looking to recruit dynamic, motivated and enthusiastic individuals to work in an exciting new role, as a Patient Services Operative (PSO).

The PSO has a direct role in working closely with the healthcare staff to facilitate a number of ward processes and tasks which includes: preparing bed spaces for admissions, assisting patients with menu completion, administering patient drinks amongst other tasks.

This role will cover a service running Monday to Sunday (including bank holidays) between 7:00am and 8pm. We are happy to discuss flexibility within these core hours.

This is an exciting opportunity for an individual looking to drive forward care provision with a passion and commitment to improving patient experience. The successful candidate will be a team player, with a strong desire to provide compassionate care and empower others, within a friendly and supportive environment.

You must also be able to demonstrate good communication skills as you will be working closely and building effective relationships with colleagues from other healthcare professions. Previous experience in care provision or hospital based domestic services is desirable but training in the role will be provided and on-going training and advice are available from our experienced and supportive team.

Please note you DO NOT need to submit an application to this advert. To book a place at the Recruitment Event pleaseClick Here Please note that this call may be from a private number. On the day you can meet our nursing team and have an interview if you would like so you could walk away with a job offer!

Our benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we arekind; we areopen; and we pursueexcellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: recruitment@york.nhs.uk.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Covid-19 Vaccinations

Our Trust continues to strongly encourage our staff to be vaccinated against Covid -19. This remains our best defence to protect our patients, ourselves and everyone else.

DBS Checks

Under our criminal records check policy, we will re-claim the cost of DBS checks (where required for a role) on the commencement of your employment. Further details will be set out with your offer of employment. Volunteers and Bank roles are exempted from charges.

The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.

The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone 0300 106 1452 or email sensitive@dbs.gov.uk.

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