Job description

$5,000 Signing Bonus for full-time, new hires

The starting rate of pay is $17.23 and reflects the beginning of the pay scale. At the time of an offer, the determination of your offer will reflect your skills and experience as it relates to the position.

JOB SUMMARY

The Patient Service Representative serves as the primary point of contact for patients, acting as an information conduit between the patient and the physician's practice. They will be responsible for welcoming visitors and patients by verbally acknowledging and offering assistance, inquiring about the reason for the visit and responding appropriately based on needs, arranging for visitors to meet with the necessary personnel, and preparing and providing information and documentation. Additionally, the Patient Service Representative will be responsible for managing patient appointments, and physician schedules and coordinating follow-up and ancillary services for patients.

JOB REQUIREMENTS

Education:

• A high-school diploma or equivalent required

Experience:

• Previous experience in the customer service field required
• Experience in a medical office preferred
• Medical terminology preferred

Other Skills Required:

• Excellent administrative skills required
• Excellent verbal, written, and interpersonal skills required
• Detail-oriented
• Strong computer skills
• Understanding of HIPAA laws and regulations required

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

Compassion

We show respect, caring, and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable, and suffering.

Integrity

We promote justice and ethical behavior and responsibly steward our human, financial, and environmental resources.

Collaboration

We work in partnership, dialogue, and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality while seeking creative innovation.

Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Job Type: Full-time

Pay: From $17.23 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Work setting:

• Clinic
• In-person

Ability to commute/relocate:

• Lewiston, ME 04240: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.