Job description

We are adding to our growing team! This is a tremendous opportunity to join a dynamic, fun and stylish business. We are looking for someone who is passionate, dedicated, confident and personable. The ideal candidate will have a likeable, outgoing personality and a drive to learn and grow. They will need to be very organized and have excellent multitasking abilities.

Innovative Eye Care is Charlotte’s premier eye health and eyewear boutique, located in the heart of the Dilworth neighborhood. We are unique in that we tailor each experience to the specific patient. We provide our patients with the latest technology, the highest quality personalized service and the most fun and stylish eyewear experience. We were humbly awarded National Optical Design of the Year and have also been featured in 20/20 Magazine, the premier optical industry publication.

Job Responsibilities:

The Patient Care Coordinator’s primary responsibilities will be focused on front desk management as well as helping with our technicians and opticians as needed.

These responsibilities include, but are not limited to:

• Front Desk Management
• Answering the phone
• Scheduling appointments
• Obtaining insurance authorizations
• Submitting and managing insurance claims
• Reviewing insurance benefits with patients
• Posting payments
• Other responsibilities as needed, especially in helping our technicians and opticians. You will be cross-trained in multiple areas.

Preferred Qualities:

• Previous eye care or similar medical experience strongly preferred
• Selfless team player who is assertive, goal-oriented, positive and self-motivated
• Desire to work in a dynamic, fun, and fast-paced environment
• Strong ability to multi-task
• Comfort in a fast-paced environment
• High level of integrity
• Excellent communication skills
• Sense of fashion
• Sense of humor
• Flexibility to work evening and/or weekend hours

What we offer:

• Full-time position
• All necessary training
• Competitive compensation consistent with experience and skills, including opportunity for bonus pay/incentives
• Casual dress code – While we don’t have a dress code, we will require that this person dress in a classy and fashionable manner
• Healthcare and vision insurance
• 401k
• Paid time off (vacation and holiday)

If you’re interested in this exciting opportunity, please submit your resume with cover letter.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Medical Front Desk (not in an insurance role): 1 year (Required)
• Eye Care: 1 year (Required)

Work Location: Multiple Locations

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