Patient Care Coordinator

Full Time
Raleigh, NC
Posted
Job description
Do you want to be part of a quickly growing team that works to make a difference in the lives of others? At EastPoint Prosthetics & Orthotics, Inc. our team of Certified Prosthetists/Orthotists along with our administrative team and technicians are working every day to empower individuals to live independently. You could be part of our caring and dedicated team who sees this vision become a reality time and time again.

We are looking for a Patient Care Coordinator to help with administrative duties in our office in Raleigh, NC. As a member of the EastPoint team, you have the opportunity to strengthen your professional career with a purpose-driven organization. We are in search of an individual who is motivated by owning their role and who is in constant pursuit of growth, improvement, and excellence.
You will be a great fit if:
  • You have a high school diploma or equivalent (required).
  • You have a proven history of strong administrative skills & scheduling experience, preferably in a medical/hospital setting.
  • You have EMR and scheduling experience (preferred).
  • You are good at multitasking.
  • You have a background in managing an office as well as a team.
  • You are self-motivated and take ownership of your role.
  • You have a professional attitude.
  • You are detail-oriented.
  • You have excellent customer service/interpersonal/communication skills.
  • You are a team player.

Your typical duties in this position will include:
  • Greeting patients
  • Checking patients in and out
  • Answering phones
  • Obtaining patient demographics, insurance coverage, and other pertinent information
  • Updating our electronic medical records software accordingly
  • Shipping and Receiving
  • Managing work in progress
  • Scheduling for our clinicians (in office and mobile units)

What you get:
  • PTO accrual from day one.
  • Paid holidays from day one.
  • Participate in our Simple IRA with company match
  • Participate in benefits package including Flexible Spending Account, Health Reimbursement Account, Direct Primary Care, Medical Cost Sharing, Individual Coverage Health Reimbursement Account
  • Opportunity for career growth and development
  • Pay range: $17 - $20 per hour based on relevant experience



About EastPoint Prosthetics & Orthotics, Inc.:

Paul Sugg founded EastPoint Prosthetics & Orthotics, Inc. in order to provide the attention to detail and outstanding service that he thought patients deserved; service that they weren’t getting from existing providers. EastPoint Prosthetics and Orthotics is a full-service orthotic and prosthetic facility, specializing in both pre-fabricated and custom-made orthoses and prostheses. We use the newest technology, such us our Laser Scanning and 3D printing, and we also offer mobile services with our fully outfitted Ford Transit Connect vans. That’s right, we make your life easier. We come to you! We want to provide products at a reasonable cost with the highest quality, in the most time efficient manner possible. We value our patients and take pride in our customer service. We insist on keeping the highest standards of education and accreditation. We are here for you.

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