Patient Call Representative - PN Gastroenterology-Walnut Creek - Full Time - 8 Hour - Days
Full Time
Walnut Creek, CA
$24.99 - $33.74 an hour
Posted
Job description
Job Description:
The Patient Call Representative promptly responds to patient phone calls and inquiries.
Education:
- High School Graduate or Equivalent Preferred
Experience:
- 1 year Clerical - Medical Secretary Preferred
Certifications/Licensures:
- CMA - Certified Medical Assistant Preferred and
- Epic - Proficiencies required for this position must be passed within 90 days of start date.
Skills:
- Knowledge of organizational policies, procedures, systems and objectives.
- Trained in Health Insurance Portability and Accountability Act (HIPAA) general protocols with additional training specific to department as required & Security Policies and Procedures.
- Proficient in Microsoft Office Products (Word, Excel, Outlook and Power Point).
- Maintains professional and personal integrity.
- Must be able to maintain effective working relationships with a wide variety of individuals.
- Ability to communicate effectively written and orally.
- Ability to possess visual capacity and hearing to monitor and use telephone equipment.
- Effective communication skills (good hearing, listening and speaking skills).
- Ability to deal diplomatically with all types of individuals under stressful situations.
- Basic knowledge of medical terminology, anatomy and physiology.
- Ability to work with the public in a professional courteous manner.
- Enjoys working with the public.
- Knowledge of JMH patient navigation programs.
Work Shift:
08.0 - 08:00 - 17:00 (United States of America)
Pay Range:
$24.99 - $33.74
Hourly
Offer amounts are based on demonstrated/relevant experience and/or licensure.
Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.
Scheduled Weekly Hours:
40
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.