Job description
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Centralized Scheduler communicates with patients and clinical staff in a fast-paced, ever-changing environment to coordinate and schedule clinical visits across a wide range of clinical resources using a diverse set of tools and communication methods.
Responsibilities:
- Communicates with patients and clinical staff to coordinate and schedule clinical visits across a wide range of clinical resources.
- Reviews and interprets incoming clinical orders delivered by phone and fax. Inputs orders into Electronic Medical Record (EMR) scheduling system. Reviews automated work queues to guide and prioritize outreach.
- Interviews patients to obtain and input patient’s history, demographic, and insurance details into EMR scheduling system. Reviews records for accuracy.
- Schedules patients to appropriate clinical resources according to complex documented clinical and insurance criteria.
- Communicates with patients and care team to coordinate visits aligned to clinical area and patient appointment availability. Informs patient of selected time and expectations.
- Reviews upcoming resource scheduling to ensure optimal usage. Contacts and integrates wait-listed or upcoming orders into scheduling plan.
Other information:
QUALIFICATIONS
Required
- Associate’s degree or an equivalent combination of education and experience.
- Experience and/or education/training in medical terminology.
- Experience performing in a customer service role.
- Working knowledge of CPT and ICD-9/ICD-10 coding.
- Experience working in or with an Electronic Medical Recordkeeping (EMR) system such as EPIC.
- Experience working in a radiology setting
- Experience scheduling clinical resources such as radiology exams
- Experience or education in medical terminology
01.9050.0230
Job Details
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Pat Acct
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: Not Applicable
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.