Job description
- Thoroughly clean and sanitize locker rooms
- Stock locker room with proper paper product
- Report broken amenities or equipment such as toilets, showers, hair dryers, gym equipment etc. to Club Manager
- Turn lost member property into Club Manager/Assistant via club Manager’s lost and found policy immediately
- Open availability is a must, hours vary between 10-15 hours a week, Club Manager will discuss schedule depending on need
- Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer’s wants and needs.
- Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
- Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
- Honesty and good work ethic
- Standing and walking at least 75% of the shift
- Reach and feel with hands/fingers/arms at least 75% of the shift
- Climb, balance, kneel and crouch less than 30% of the shift
- Talking with members/staff less than 30% of the shift
- Must be able to lift over 50lbs less than 30% of the shift
- May encounter toxic chemicals less than 30% of the shift
- Employee Recognition Program
- Advancement Opportunities
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
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