The Williams College Museum of Art (WCMA) is pleased to announce an opening for a part-time Museum Security Officer. This is a 20-hour, year-round, benefited position, reporting to the Security and Building Manager. The schedule is Friday 10 am – 6 pm, Saturday from 9:30 am to 5:30 pm, and one other four-hour “flexible” shift to be determined. The schedule may change based on the needs of the department.

You will be part of a “front of house” team that ensures that the museum’s art collection, building, non-art contents, staff, and visitors are protected and secure, and that students, faculty and visitors feel welcomed and oriented to the museum and its various activities. The security officer works at the security desk as well as rotating in the galleries.

WCMA makes dynamic art experiences to incite new thinking about art, museums, and the world. Established in 1926, WCMA is located in Lawrence Hall, a four-story historic building on the college campus. The museum’s collection consists of more than 14,000 works of art. A vibrant cultural center, WCMA serves as a learning museum for both Williams students, and the community as a whole.

WCMA is committed to building a diverse, inclusive, and equitable community and strongly encourages candidates from underrepresented groups or who have experience working with a broadly diverse student population to apply.

• Be a knowledgeable, friendly and watchful presence; welcoming students and visitors, including families and school/groups, and keeping art and visitors safe during open hours of the museum.
• Assist students and visitors with information about the exhibits or wayfinding, respond to questions and comments.
• Follow established procedures for the opening and closing of WCMA/Lawrence Hall (which includes public galleries, museum offices, collections, all work spaces, classrooms, mechanical room, and the elevator)
• Operate the security desk, including handling access and responding to alarms
• Monitor galleries in person and via security camera views
• Receive, secure and record deliveries
• Respond to incidents and fire alarms per museum protocol
• Train and be certified as a Crowd Manager
• Attend departmental meetings and participate in training
• Keep informed of exhibitions and programs at WCMA
• Occasional other duties as assigned

• Demonstrated experience in customer service or public-facing positions. Prior security experience helpful, but can train the right candidate
• Ability to engage art museum visitors when they have questions or suggestions
• Excellent verbal communications and interpersonal skills
• Ability to carry out detailed protocols and respond to alarm sounds
• Successfully complete all procedural training within 60 days of start date
• Comfortable using technology and computer software
• Ability to legibly record specific information in a shared log
• Ability to work as part of a team, as well as without immediate supervision
• Ability to stand for extended periods of time, use stairs and elevators, and lift up to 50 lbs with assistance
• Knowledge of or interest in art and museums highly preferred
• Able to be flexible regarding the start and end time for a shift
• Willingness and ability to pick up shifts on short notice preferred

Application and resume review will begin immediately, and will continue until the position is filled. Pay starts at $18 per hour. Job band 17.

Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. COVID-19 vaccination with booster or approved exemption and compliance with COVID-19 related policies are required as a condition of employment at Williams.

Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at (413) 597-2681 or email at hr@williams.edu.