Job Description

The Parks, Recreation and Community Services Department is actively seeking to fill five (5) Part-Time Clerical Support Aide II positions.

This is entry level clerical support work performing varied typing, data entry, filing, maintaining supplies, assisting customers; and reviewing, processing, and maintaining various fees, files, records, legal documents, information, and materials. Work requires a knowledge of office practices and procedures which involve the operation of standard office equipment such as a personal computer, copier, scanner and calculator and which can be learned on the job within several months. Contacts require courtesy, tact, and effectiveness in dealing with others, and include contacts to request or provide information, ask questions or obtain clarification. The work is performed following established routines, procedures and standing instructions, and although patterned, some variation in the sequence and choice of procedures used is permitted based on situations encountered in the workplace. Work is normally performed in an office environment though the employee may be required to deliver or pick up mail, documents, supplies or materials. The physical demands consist mainly of moving from one work location to another, sitting, or standing at a work station for extended periods of time, using standard office equipment on an ongoing basis, and, dependent upon assigned work location, may be required to lift light objects weighing up to 15 pounds. The work is performed under general supervision where the work assignments are subject to instructions and established work routines, and the worker is given latitude to rearrange the sequence based on changing work situations or work flow.

Examples of Work

• Receives, processes, records, indexes and/or files varied materials, files, documents, fees, and records.
• Responds to inquiries and complaints from the general public and interprets and explains departmental policies and procedures to customers.
• Gathers information and assists the general public in completing required forms and documents.
• Types correspondence, memoranda, reports, records, orders, and other office documents from sources such as drafts, notes, and other instructions.
• Reviews documents and files for completion and accuracy and routes to proper sources.
• Establishes, retrieves, and maintains records and files.
• Enters information or data to personal computer or computer terminal screen following established procedures.
• Maintains files and documents with coding systems, out-cards, tab guides, and other controlling devices.
• Orders supplies and prepares purchase orders.
• Maintains inventory records and stock for assigned work area.
• Makes written reports and fills out forms as necessary.
• Operates standard office equipment such as a personal computer using word processing, spreadsheet, database, and related software, copier, scanner, and calculator.
• Picks up and/or delivers a variety of mail, documents, materials, and supplies which may require operation of a motor vehicle.
• Greets the public and answers the phone.
• Demonstrates proficiency in the City of Jacksonville’s competencies.
• Performs related work as required.

Knowledge, Skills and Abilities

• Knowledge of office practices and procedures.
• Knowledge of Business English.
• Ability to match names and numbers.
• Ability to file both numerically and alphabetically.
• Ability to communicate effectively.
• Ability to follow oral and written instructions
• Ability to read, understand, and apply job related materials.
• Ability to transcribe legibly and neatly.
• Ability to perform basic mathematical calculations.
• Ability to establish and maintain effective working relationships.
• Ability to operate standard office equipment such as a personal computer using word processing, spreadsheet, database, and related software, copier, scanner, and calculator.
• Dependent upon assignment, ability to operate a motor vehicle or the ability to travel between various locations to meet the assignments of the position.

Open Requirements/Supplemental Information

This is a part-time position working 15 - 25 hours per week.

• 
  Ability to read, write and communicate in English.
• Must be able to operate a computer utilizing word processing and spreadsheet applications.

Prefer at least one year of education and/or experience in clerical work.

LICENSING/CERTIFICATION/REGISTRATION:

• Depending on assignment, may be required to have a valid driver's license prior to appointment and which must be maintained during employment in this class.
• Depending on assignment, must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville Certification as a Public Driver.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.coj.net. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. Be sure to add coj.net to your safe senders list to ensure you receive email notifications. You may also track the status of your application and see notifications by logging into your account.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs
Attention: Veterans’ Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email: VeteransPreference@fdva.state.fl.us