Job No: 527633; 5/16/2023

OUTREACH COORDINATOR
Administrative Support Coordinator I
PaGE – DTLA Office

Salary Range: $3,505 - $5,508/Monthly

Work Schedule: Full-Time, Monday-Friday, 8:00 am -5:00 pm. Temporary appointment expires on or before one-year from the date of hire; may be extended, may become permanent; non-exempt classification.

Essential Functions: Under general direction of the Director of Outreach and Recruitment Downtown Los Angeles (DTLA), the Outreach Coordinator is responsible for supporting the day-to-day functions of the Outreach team through administrative tasks, customer service, and data management. The coordinator will: provide potential students with assistance and guidance on the College of Professional and Global Education (PaGE) programs; assist in the planning, organization, implementation, and assessment of outreach initiatives and activities; interact with a diverse group of external parties, including callers, visitors, community executives and managers, program partners, as well as internal contacts at all levels of the organization; and assist Outreach and Recruitment with its coordination of meetings and activities involving prospective students, faculty, staff and industry partners. The incumbent will also coordinate strategies that assist in identifying specific target groups and target locations within the DTLA area.

Required Qualifications & Experience: Equivalent to three years of general office experience. Which included providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit administrative function. Must have solid skills in managing and coordinating multiple tasks and duties; excellent customer service skills, including verbal and written communication skills; ability to work well in a team-oriented environment; and ability to prioritize and work in a busy office environment and independently handle multiple activities at the same time. Must be detail oriented and accurate. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: Experience in higher education outreach, recruitment or admissions. Familiar with maintaining a database and or CRM application systems (such as Hubspot or Salesforce).

Closing Date: Review of applications will begin on May 30, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678