Organ Transplant Coordinator
Job description
The provision of these job responsibilities are mandated by the Centers for Medicare & Medicaid (CMS) for Medicare-approved transplant centers. As a member of the transplant team, the solid organ transplant social worker must possess specialized clinical knowledge and advanced clinical skills to help in the areas of assessment, treatment of medical, patient/ caregiver navigation, mental health and behavioral disorders, and discharge planning. Must have strong organization/ priority setting skills, must be able to learn and apply large amount of technical and procedural information, must be able to multi-task, and must be able to communicate effectively, verbally, and in writing.
- The Solid Organ Transplant Social Worker (SOT) conducts a detailed psychosocial assessment to determine the candidacy for solid organ transplant or living donation.
- Participates in Transplant Selection Committee; presents the mental health, social status, and functional abilities of candidates.
- Ensures attendance at Multidisciplinary Rounds or Huddles and reports on psychosocial status and its implication for transitions of care.
- Organizes and facilitates care conferences with patients, families, representatives, and members of the multidisciplinary care team.
- Monitors progress toward the goals of the social work plan of care and revises it in response to changes in patient needs and condition.
- Participates in discharge planning including coordinating patient transfer to other facilities.
Competencies and skills:
Essential:
- STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
- CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
- ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
- RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
- INTAKE - BEHAVIORAL HEALTH: Performs intake interview and/or assessment to evaluate patient for appropriate level of care.
- ANALYSIS AND DECISION MAKING: Uses decision making processes and tools to analyze situations and make effective decisions.
- DEVELOPS RELATIONSHIPS: Builds positive and productive business relationships with individuals and groups.
- PROBLEM SOLVING: Ability to identify, analyze and effectively solve problems.
- PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required.
Required Work Experience: Three (3) years' Social Work experience. Transplant experience preferred.
Must be licensed as a Florida board certified Clinical Social Worker.
Essential:
- Bending and Stooping 80.00%
- Keyboard Entry 80.00%
- Kneeling 60.00%
- Lifting or Carrying 0 - 25 lbs Non-Patient 80.00%
- Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient 40.00%
- Pushing or Pulling 0 - 25 lbs Non-Patient 80.00%
- Pushing or Pulling 26 - 75 lbs Non-Patient 40.00%
- Reaching 80.00%
- Repetitive Movement Hand/Arm 80.00%
- Sitting 80.00%
- Squatting 60.00%
- Standing 80.00%
- Walking 80.00%
- Audible Speech 80.00%
- Hearing Acuity 80.00%
- Depth Perception 80.00%
- Distinguish Color 80.00%
- Seeing - Far 80.00%
- Seeing - Near 80.00%
- Bio hazardous Waste 60.00%
- Biological Hazards - Respiratory 60.00%
- Biological Hazards - Skin or Ingestion 60.00%
- Blood and/or Bodily Fluids 60.00%
- Communicable Diseases and/or Pathogens 60.00%
- Dust 60.00%
- Hazardous Medication 60.00%
- Latex 80.00%
- Computer Monitor 80.00%
- Domestic Animals 40.00%
- Fire Risk 40.00%
- Moving Mechanical Parts 60.00%
- Needles/Sharp Objects 60.00%
- Potential for Physical Assault 60.00%
- Wet or Slippery Surfaces 80.00%
Joe DiMaggio Children’s Hospital is a 226 bed free-standing children’s hospital in Hollywood, Broward County, Florida located near Fort Lauderdale. The hospital is currently undergoing a 4-story vertical expansion to double the number of floors and to continue to meet its commitment to providing the highest quality and safest care for children in the region.
JDCH is one of 6 hospitals that are part of Memorial Healthcare System, the 3rd largest public health system in the country. Memorial delivers nearly 14,000 babies per year in 3 hospitals and has 132 Neonatal Intensive Care Unit (NICU) – both level 2 and 3 (the state of Florida does not yet have a separate designation for level 4 care). JDCH has robust high-risk and congenital programs including a US News and World Report ranked pediatric Cardiology and Heart Surgery Program, one of only two active programs in the state that does heart transplants. Joe DiMaggio Children’s Hospital’s Orthopaedic and Sports Medicine program is also ranked by US News and World Report as number one in Florida and is one of the largest programs in the southeastern United States. JDCH also has robust Neurosciences, Hematology/Oncology and other specialized surgical programs (approximately 10,000 surgeries per year). They also have the area’s largest pediatric and neonatal transport team, which also does mobile ECMO. JDCH serves over 375,000 children per year from around the state. Approximately 100,000 children are cared for in our 3 emergency rooms across the county per year. JDCH’s services continue to grow with the opening of the new specialty center/ambulatory surgery center in Palm Beach County in 2018 and a new ambulatory pavilion in Miramar, near Miami-Dade County which will open in 2021.
Joe DiMaggio Children’s Hospital offers resources for academic pursuits, spanning from clinical research to basic science investigation via affiliations with nearby universities and through its Pediatric Institute for Discovery and Innovation (PIDI). Joe DiMaggio Children’s Hospital has an established pediatric residency program and deep relationships with other hospital providers and universities.
Joe DiMaggio Children’s Hospital combines leading-edge clinical excellence with a child- and family-friendly environment that emphasizes the Power of Play. Joe DiMaggio Children’s Hospital offers a comprehensive range of healthcare services – delivered with kindness, dedication and compassion.
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