Operations Manager

Full Time
Arlington, VA 22202
Posted
Job description

At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. Our leadership prioritizes a caring culture that allows each team member to explore their potential and innovate. As a result, our Federal Government customers trust us to provide innovative, high-quality, and repeatable results. Our commitment to quality for the past 16 years is why we are appraised at CMMI Maturity Level 5 for the delivery of IT services and development, levels only achieved by fewer than 20 companies in the United States.

www.validatek.com

Operations Manager

Job Summary:

  • ValidaTek is seeking a talented Operations Manager to support an enterprising program with our DISA customer. The performance expectations will be the following:
  • Perform duties associated with entire scope of the contract.
  • Manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades.
  • Manage the overall Operations of the contract in direct coordination with the On-Site Program Manager and Government Leadership.
  • Manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades.
  • Manager multiple and complex IT projects.
  • Develop, coordinate, and implement DoD specific IT policies, processes and procedures.
  • Manage, develop, monitor, and report on client Service Level Agreements.

Minimum Qualifications and Experience:

  • Active DoD Top Secret clearance.
  • Bachelor of Science degree in Computer Engineering, computer information systems, telecommunications, or management information systems, and 5+ years of operational management experience within DoD environments.
    Information Assurance (IA) Certification: DoDI 8570 IAT II certification. (Security+ CE, CCNA-Security, CND, CySA+, GICSP, GSEC, SSCP)
  • Computing Environment (CE) Certification: Recent and relevant technical certification.
  • Possess abilities to manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades.
  • Demonstrated ability and experience in managing and administering large complex IT projects (24/7) that are similar in size and scope referenced under this order.
  • Experience in developing, coordinating and implementing DoD specific IT policies, processes and procedures.
  • Experience managing, developing, monitoring and reporting on client Service Level Agreements.
  • Thorough knowledge of backend server environments, storage networks and networking infrastructures, which includes any network-based hardware and software system.
  • Experience and understanding of STIG policies.
  • Must have experience working as a Senior IT analyst to include requirements analysis, system design, project management, enterprise strategy, personnel management, system integration and technology evaluation.
  • Must have experience in Linux, Windows environment on Server 2008 and higher, and Windows 7 and/or Windows 10 operating systems environments similar in size and scope of this order.
  • Must have equivalent professional experience and certification to Information Technology Infrastructure Library (ITIL) Foundation and Project Management Professional (PMP) or DAU Level III PM.
  • Demonstrated ability to understand and implement CAC/PKI procedures.
  • Understanding of the Army Enterprise strategy to include Area Processing Center (APC) and DoD Joint Information Environment (JIE) initiatives.
  • Demonstrated ability for oral and written communication with the highest levels of management.

ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.

Applicants who are selected for employment will be required to verify authorization to work in the United States.

Offers of employment will be contingent upon passing a post-offer background check.


Education

Preferred
  • Bachelors or better

Licenses & Certifications

Preferred
  • PMP

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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