Job description

Job Title: FGX - Manager – Process Improvement
Requisition ID: 799589
Position:Full-Time

At FGX International, we are a leading global designer and marketer of non-prescription reading glasses and sunglasses. Our groundbreaking products help correct, protect and frame the beauty of one of our most precious sensory organs – our eyes. Featuring Foster Grant®, our premiere eyewear brand with over 90 years of heritage, our company continues to design stylish yet affordable eyewear for consumers around the world.When you join FGX, you get to bring your vision every day.

FGX International is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.
GENERAL FUNCTION
The Process Improvement Manager serves as the integrated business partner that enables efficiencies and cost savings within Field Services. In this role you will partner closely with internal departments including Marketing, Display Design,
DC, and Supply Chain Teams to collaborate and develop processes that improve efficiencies to ensure operational excellence at retail level for Field Services. You will also partner closely with our Regional Managers, Finance Manager, and Field Analyst along with our Service 3PL Partners to implement, execute, and track initiatives to drive service savings.

MAJOR DUTIES AND RESPONSIBILITIES

Develop and introduce new processes to reduce merchandising time at store level with our Service 3PL Partners
Conduct field visits to understand ways to improve processes and simplify instructions to make our reading glass and sunglass programs easier to manage out at retail level. (US & Canada)
Be the project coordinator liaison with Field Service and Supply Chain Teams
Collaborate on best practices with internal and external business partners by managing focus groups and round table discussions
Drive standardization to enable efficiencies within our internal Commercial team by reviewing and implementing new and improved templates for scan sheets, store lists, POGs, etc.
Develop corporate initiatives to drive value creation. Track and report financial impact.
Partner with Field Service Finance Manager to audit visit cycle frequencies to ensure proper service cadence is assigned based on individual store velocity and seasonality.
Work closely with our Fixture and Marketing Teams to ensure new fixtures and packaging allow for efficient service merchandising standards
Partner with Distribution Center Team and Fixture Team to coordinate shipping efficiencies for daily replenishment and new projects.
Conduct audits and track Service 3PL Partner compliance on inventory counts and inventory updates by retailer
Collaborate with Supply Chain to review order thresholds and audit visit cycle frequency data from Service 3PL
Partners
Track compliance with Service 3PL Partners on DTR process and report quarterly findings to Finance
Partner with Field Operation Managers to coordinate and conduct time studies on all new or large projects.
Report time study data to Field Services Team to track vs budget to ensure proper time and expenses are submitted with our Field Operations Finance Manager.
Partner with internal and external teams on technology platforms to support systemic process changes
The roles and responsibilities may evolve as business needs arise

BASIC QUALIFICATIONS

Bachelor’s Degree preferred.
4 - 6 years of retail management and supervisor experience.
Ability to work in a fast-paced corporate environment, as well as build and maintain relationships with internal and external customers.
Six Sigma Black Belt certification is required

PREFERRED QUALIFICATIONS

Fluent English (both spoken and written)
Strong business partnering skills
Influencing skills and project management experience in a matrix and complex organization, covering multi- department scope
Strong leadership and excellent communication skills

DC and / or logistics experience preferred
Financial and analytical skills
Experience in a SKU-intensive business

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans receive preference in accordance with Tribal Law.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Retail management: 4 years (Required)

License/Certification:

• Lean Six Sigma Black Belt (Required)

Work Location: Hybrid remote in Smithfield, RI 02917

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