Job description

POSITION OVERVIEW:

This is a rare opportunity to join a boutique, eight-person investment firm based in Grand Rapids, Michigan, #26 in US News top 150 places to live. We manage $375M in assets for approximately 200 high net worth families and embrace personal balance to foster full and rewarding lives. With one of the lowest client-to-advisor ratios in the industry, we think smaller is better. We know our client families well and take pride in our average 15-year relationship tenure with 99% annual retention. Our clients work hard to have the money they entrust to us. We take care of their investments like we would want someone to take care of our own and hold dear our commitment to act in a client’s best interest.

Do you enjoy rolling up your sleeves and doing the work? Do you like using spreadsheets and software to meet deadlines ahead of schedule? Are you energized by promotions based on merit? Mix of base and generous bonus? Listen as much as you talk? Then we want to get to know you.

This position is intended to be:

• 50% Trading execution, book-level portfolio monitoring
• 30% Operations metrics reporting, analysis
• 20% Process improvement, vendor relationship management

The right candidate will act like an owner. Notice and communicate when systems aren't working. Genuinely help out to make your colleagues more successful. Own the client-facing trades as if you were handling your own money.

POSITION FUNCTIONS:

Trading Operations

Execute daily trading. Mostly block trading as needed across approximately a thousand accounts primarily in ETF’s, some securities, and hedged equity (structured notes). Use existing audit workflows in our trading software (Orion), at the custodian (Fidelity’s Wealthscape) and in Microsoft Excel to increasingly automate portfolio audits. Outcomes of your daily work increased the accuracy and ensure investments align with client goals (think client cash balances match anticipated upcoming withdrawal needs, etc.). Success will require intermediate Microsoft Excel skills; proficiency in understanding retail investments, the financial industry, and experience with trading software. Once onboarded, you’ll be involved in vendor discussions to help propose how to modify components in our tech stack to improve (we are currently in discussions to migrate to Black Diamond). The right candidate will be detail-oriented, naturally curious, empathetic to client needs first, and enjoy continuous process improvement.

Investment Process

Own the due diligence process for investments in the model portfolio, support allocation and benchmark data gathering, maintain and improve the internal model menu to match client goals with portfolio recommendations. We are evidence-based investors with a primary focus on efficient beta, some factors, and experienced with hedged equity. We avoid alts and private equity at this asset level. You’ll use existing workflows to prep and facilitate the monthly investment committee meeting along with executing investment compliance documentation responsibilities. Potential for client-facing interaction.

Internal metrics reporting and analysis

Meet weekly with our leader, Josh, to help the team work smarter, not harder. Use existing workflows to capture, report, and analyze internal metrics across departments. Think % of client emails responded within service standards or % of deliverables on track for a project. As you help identify new processes or improvements to existing workflows, you’ll benefit from a desire to setup others for success and the ability to effectively communicate. Welcome and help train new team members as needed.

Vendor Management

This role will engage with external tech and investment vendors to stay current in the marketplace and research the best options to power up our business. You’ll interact weekly with wholesalers along with our existing investment vendors to always be proud of what we’re using.

Keeping projects on deadline and managing how all parties/technologies, etc. integrate will be critical. Manage current vendors to ensure expectations and functionality is consistent with our needs. Build strong, respectful relationships with external partners supporting our business.

ABOUT US:

Our team genuinely values the whole person. We have won the 101 Best & Brightest Places to Work national award for multiple years. Excellent benefits - fully paid employee health insurance and employer Health Savings Account contributions, 6% + profit sharing on 401(k) contributions, paid time off is unlimited at the start of your third year and maternity/paternity leave is 90 days. Annually we go on two-night retreats in places like Key West or Mackinac Island. The best ideas come when you least expect them - and we don't want you to be gone from your personal life for too long. In our culture, we plan carefully and deadlines matter. The successful candidate will be a natural self-starter with an entrepreneurial spirit eager to work collaboratively on a team of A-players. Individual contribution counts and your ambitions and abilities make a difference.

Education and other requirements:

• College degree or higher
• Series 65 license existing or required within 90 days of hire
• 3 years of finance industry experience
• Current or prior experience block trading
• Intermediate Microsoft Excel skills
• Effective and efficient time management
• Positive attitude and sincere willingness to constantly learn and grow.

Preferences:

• Orion/Black Diamond trading software experience
• Small business/start-up/tiger team within a larger organization experience

Mix of employees in the office and remote – mostly hybrid. We've had success with out-of-state employees, this role is strongly preferred to live in Grand Rapids, MI. Bonus and moving costs will be paid to someone willing to relocate. Open to a hybrid role after the first year.

Job Type: Full-time

Pay: $80,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Chicago, IL: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Work Location: Hybrid remote in Grand Rapids, MI 49503

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