Operations Analyst

Full Time
Pennsylvania
Up to $32.92 an hour
Posted Today
Job description

Title: Remote - Operations Quality Analyst

Address: Newtown Square, PA 19073

Duration: 03+ Months with a strong possibility of extension

Shift: 8:30am–3:29pm (Mon-Fri)

Duties:

The primary purpose of the Operations Quality Analyst is to provide high level technical expertise and analysis to the Community Health Choices Service Coordination department. They will work closely with configuration, PDM and the Plans to identify root cause and drive to resolution.

  • Function as a key subject matter expert for all Community Health Choices Service Coordination activities.
  • Have experience in auditing and quality review specific to service coordination activities.
  • Maintain a current working knowledge of contractual guidelines, Plan policy and operational procedures to effectively provide subject matter expertise.
  • Support the Community Health Choices Service Coordination team in identifying issues for quick remediation.
  • Assist in analysis of target audits as required.
  • Ability to communicate and represent the Community Health Choices Service Coordination team to the Enterprise, the health plan and outside auditors.
  • Utilize various technology applications related to quality review data collection and analysis. (Excel/Access/Word)
  • Identify audit trends and provide recommendations.
  • Train any new QA staff

Skills:

  • Extensive claim experience
  • Strong understanding of facets applications
  • Critical thinking skills
  • Technically proficient
  • Proficient in MS Excel and Word

Keywords:

Education: Bachelor's Degree or equivalent experience Skills and Experience:

Required Skills:

Collection

Data collection

Operations

Qa

Audit

Additional skills:

Excel

Facets

Pdm

Remediation

Subject matter expert

Auditing

Job Types: Full-time, Contract

Pay: Up to $32.92 per hour

Schedule:

  • 8 hour shift

Education:

  • Bachelor's (Required)

Experience:

  • Data collection, Audit and Operations: 1 year (Required)
  • claim: 1 year (Required)
  • facets applications: 1 year (Preferred)

Work Location: Remote

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