With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Administrative Assistant performs general office activities and provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.

Responsibilities:

• Prepares and assist community managers with monthly board packages and in-house mailings
• Updates homeowner and association information and shared files
• Maintain data in applicable systems
• Manage data throughout various systems accurately and efficiently
• Receives and responds to incoming calls and/or emails and follows through on various requests
• Other duties as assigned

Requirements

Requirements:

• High School Diploma or GED required; Associate Degree preferred
• 1-3 years of directly related or closely related experience
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Professional customer service skills
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
• Confidentiality and discretion in the performance of all duties and responsibilities
• Time management and time critical prioritization skills
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.