Job description
Here at Robstown Dentistry & Orthodontics, we strive to be the best at offering the highest quality of dental care and service to our great community of patients in Robstown, TX. Serving the Community for over 30 years we like to think of ourselves as more than just your local dental health providers, but as caring neighbors to our patients. The Robstown Dentistry and Orthodontics team is looking for an experienced and professional office manager to join the family and offer the same quality of care and patient experience!
Perks
- Competitive pay structure.
- Great health insurance package that includes medical, short-term and long-term disability, dental, vision, and 401K.
- Generous paid time off and holidays to promote work-life balance.
- A chance to work with a fun, friendly team of dental experts.
Responsibilities
- Responsible for the overall day-to-day operations of the office.
- Ensure that the practice adheres to occupational safety and health administration compliance standards.
- Manage patient financial accounts, accurately processing payments and maintaining financial records.
- Lead and manage daily operations of our dental office, creating an environment of excellence and efficiency.
- Assist front office team as needed in answering phones, scheduling patients, and any other need to continue the practice flow.
- Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization.
- Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed.
- Create and manage weekly team member schedules and labor costs.
Qualifications
- 3 years of previous dental office management experience required.
- Proven experience in software and computer systems (Dentrix and Microsoft required.
- Knowledge of dental terminology, procedures, and insurance billing processes.
- Excellent communicator and motivator to confidently lead our team by building relationships of trust, open communication, and a collaborative office culture.
- Positive attitude, strong work ethic, and willingness to learn and grow with the team.
- Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities.
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