Job description
Overview: This position is responsible for the overall management of the daily and monthly procedures of the branch. Responsibilities:
- Assures branch’s full compliance with all policies, procedures and ABC regulations.
- Provides customer service to customers by researching customer requests, inquiries and complaints regarding invoicing, customer un-saleables and return authorizations.
- Assists with updating expired customer permits, and the verification of customer release from states list filing.
- Assists in staffing, tracking of employment applications/resumes, sending applicants for pre-employment physicals/drug tests and provides orientation to new employees.
- Ensure timely processing of worker’s compensation claims, evaluates accident reports to determine accuracy and completeness before sending to the Human Resource Department.
- Responsible for delivery driver’s check-ins, reconciling all monies collected to invoices delivered.
- Responsible for daily bank deposits, tracking missing invoices, collecting for COD short pays.
- Some positions may supervise one or more clerks and is responsible for the overall direction, coordination, and evaluation of these employees. Qualifications: One year certificate from college or technical school preferred; two to three years accounting or office management experience; or equivalent combination of education and experience. The employee must occasionally lift and /or move up to 10 pounds. We are an Equal Opportunity employer.
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