ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs high-level office support duties and provides specialized operational support for RMP and serves as back-up for subject matter experts.
• Reviews requests for information and routes them to the appropriate RMP staff member.
• Prepares and edits RMP’s Standard Operating Procedures and ensures they are kept up-to-date on the Hub.
• Works closely with J/TIP’s budget team and provides fiscal data for fund cites, printing and taxi voucher requests.
• Prepares correspondence, reports and other documents in a timely manner. Ensures correct grammar, spelling, capitalization, punctuation and appropriate format in documents prepared by self and others.
• Orders and maintains office supplies and keeps track of expenses in Ariba. Works closely with J/TIP’s credit card holder during the reconciliation process. Prepares work orders for upkeep of office property. Stores and tracks office equipment such as iPhones, laptops, iPads, and computers.
• Submits time and attendance via the Department’s timekeeping system and resolves pay discrepancies.
• Receives senior government officials, high ranking personnel, visitors and phone calls from the private, public and non- profit sectors.
• Accurately determines the nature of the request and refers callers to appropriate staff. Follows up on telephone conversations; takes appropriate steps to ensure necessary action is initiated; subsequently assures that such action is completed as quickly as possible; tracks and assures proper execution of all commitments made and obligations incurred in telephone conversations, personally makes necessary contacts with the officials and individuals concerned.
• Assists J/TIP’s Human Resources Officer to onboard and out-process employees.
• Establishes and maintains office records of various types that may be needed or will assist in the efficient operation of the office.
• Works closely with J/TIP’s Unit Security officer and is responsible for the receipt, control, logging, safekeeping and necessary action on all classified material received.
• Takes the lead on ad hoc projects as determined by RMP’s Senior Coordinator

EDUCATON AND EXPERIENCE

• High school diploma.

KNOWLEDGE, SKILLS, and ABILITIES

• This position requires an Active Secret Clearance.
• This position requires candidates to have US Citizenship
• English language (written and spoken).
• Well versed in Microsoft 365 products (Word, Excel, Power Point, Outlook, Teams)
• Demonstrated ability to provide excellent customer service.
• Ability to demonstrate excellent organizational, interpersonal, and analytical skills.
• Demonstrated ability to communicate effectively both orally and in writing.
• Demonstrated ability to assist with the day-to-day administrative management of J/TIP.
• Demonstrated ability to work effectively with others and establish positive interpersonal relationships.
• Ability to complete assigned tasks on the computer, including on Microsoft Office software and other specialized soft- ware programs.
• Ability to reconcile discrepancies in data and information to ensure accuracy.
• Ability to maintain accuracy and attention to detail when completing multiple work assignments.
• Ability to remain professional when communicating with internal and external stakeholders