Full Time/35 hrs. per week

We're Looking for an individual to join our home care family! *2023 Great Place to work Certified* At ComForCare Home Care we value our employees like family. We celebrate success and have fun. Our focus is to help our clients and employees live their best lives possible.

Job Summary A home care scheduler manages and coordinates the care/schedule requested by our clients by assigning our employees according to their availability and compatibility. The responsibilities in this career also include handling the concerns of clients, caregivers and responding to these calls with a resolve. You act as the point-of-contact between caregivers and families, making outstanding interpersonal skills imperative. This is a fast paced environment that is ever-changing so one must be able to adapt to the issues at hand.
Qualifications

• Speaks, reads, writes, and comprehends English.
• Demonstrates time management, organizational skills, and ability to function with minimal direction once trained.
• Experience in home care or knowledge of the healthcare industry is preferred.
• Prior scheduling experience preferred.
• Requires proficiency in computer skills
• Have a sympathetic attitude toward the care of the sick and elderly.
• Maturity and ability to deal effectively with the demands of the job.
• Must possess and demonstrate excellent communication, team oriented and customer service techniques.
• Must perform and manage multiple responsibilities concurrently and work well under pressure.

RESPONSIBILITIES:

• Enters, maintains, and corrects client and employee data into our computer system.
• Minimizes substitution of employees and maximizes permanent coverage.
• Handles coordination of care for client services.
• Assures that cases are filled within established time frames.
• Provides appropriate notification of schedule to employee, client, contract agency, supervisor, and others as appropriate.
• Responds to emergency calls and arranges schedules accordingly.
• Reports any scheduling changes and/or client concerns to the supervisor. Notifies clients of changes and monitors employee performance in areas of dependability, responsiveness, timeliness, and client concerns.
• Assist with the day to day operations of the office.
• Salary Negotiable

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.