Job description
Equivalent ExperienceOur customer is seeking a Tier 1 Network Support Analyst to assist with the NOC and Service Desk. This candidate will be responsible for monitoring ticket que, taking service desk calls and handling "smart hands" activities including hardware swaps, UPS troubleshooting and general network support. Service support calls from internal IT departments as well as field business locations. The primary support will include network and server troubleshooting for field offices. This resource will also back up the support team for after hours calls. Must have good communication skills, basic troubleshooting skills and the ability to quickly grasp new technologies. There will be a large network printer project they will be supporting as well.
Additional Skills & Qualifications: strong communication, self starter, remedy or SNOW ticketing systems experience.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.