Job description

Hi

Job title: Network Analyst

Location: Remote

Duration: Long term

Top 3 Skills: Routing and Switching, WLAN, Linux

Description:

The Operations analyst will work in a team environment to execute and monitor pre-scripted processes. These processes perform the tasks required to replace the in store routers. Analysts will monitor multiple daily conversions simultaneously and perform pre-install network health checks. Analysts may interact with multiple application teams, division personnel, Kroger Support Center technicians, on-site third party technicians performing the conversion and operations team members. Analysts must be able to handle concurrent conversions and make decisions concerning issue escalation. Team members will be required to perform pre-conversion checking and remediation work.

• 2-5 years’ experience in problem solving and troubleshooting

• 2-5 years’ experience in technical infrastructure analysis and network support

• Must be self-motivated and capable of working with minimal supervision.

• Ability to work well within a team environment

• Strong interpersonal communication skills, both verbal and written.

• Provide day-to-day technical supervision, high level support in multiple locations, and at all hours.

• Deliver usage/performance reports development and distribution, interfacing to enterprise processes such as incident, problem and change management, job scheduling, system automation, and analysis as assigned by management.

Job Type: Contract

Pay: $35.00 - $39.00 per hour

Schedule:

• 8 hour shift

Experience:

• Computer networking: 1 year (Preferred)
• LAN: 1 year (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: Remote

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