Job description

We are a diverse community joined together by a shared commitment to nurture the potential of kids, promote healthy living and foster social responsibility.

With more than 60,000 members across Chester County, our programs and facilities are always based on the unique needs and interests of the communities we serve. In addition, our volunteers, staff, members and donors are all united by a deep commitment to continually strengthen Chester County.

Job Title: Membership Associate - Part-Time

Branch: Kennett Area YMCA

Location: Kennett Square, PA

Shifts/Availability: 4:45am Monday and Wednesday and 9am-1pm Friday

About the YMCA of Greater Brandywine:
The YMCA of Greater Brandywine (YGBW), an association of eight YMCAs serving Chester County, is a non-profit organization committed to nurturing the potential of every child, promoting healthy living and fostering social responsibility through life-changing programs for all.

Position Purpose: The Kennett Area YMCA is looking for enthusiastic and friendly Membership Associates to greet all members and prospective members and provide guidance pertinent to YMCA programs and activities.

Responsibilities:
Greet all members and non-members entering and exiting the branch facility and/or outdoor pool

Direct all inquiries appropriately
Promote all YMCA programs and services, including membership
Maintain accurate cash and receipt records
Understand and properly execute opening and closing procedures
Maintain a professional lobby or outdoor pool area with proper and current signage

Monitor traffic in the lobby or pool and direct members, non-members and class participants to the appropriate area
Respond to issues of member concern with appropriate urgency to the director
Perform other duties as assigned by supervisor

Qualifications:
Basic computer knowledge and skills preferred

Must be 18 years of age or older
Excellent verbal communication skills required
Cash handling experience preferred
Enjoy working with and helping people with a friendly and positive demeanor

Benefits:
Making a difference in a person’s life every day.
Fun, fast-paced work environment
Working for a diverse and inclusive community based non-profit
Free individual membership (or discounted family membership), valid with active employment and includes program discounts throughout the YMCA of Greater Brandywine Association.

EQUAL OPPORTUNITY - The YMCA of the Greater Brandywine considers candidates for all positions on the basis of qualifications and without regard to race, color, religion, gender, gender identity, gender expression, national origin, genetic information, age, physical or mental disability, sexual orientation, marital status, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable federal, state & local laws.

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