Job description

Who We Are:
Lorian Health is a home health and hospice agency seeking energetic candidates to join our team of skilled professionals. Come join a home health agency that is thoughtful, generous, and family-oriented, placing focus on taking the best care of our patients and our employees!
Lorian Health sets the highest quality standards for home health services in existence today. Foremost of these, is our belief in equanimity in regard to the treatment of all our patients.
Lorian Health is committed to fostering a socially responsible environment within our organization and community and is determined to provide the highest caliber of health care for our patients and their families
We are currently looking for a Medical Supply DME Coordinator in:
San Diego, CA
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What We Offer*
We offer a comprehensive employee benefits package that includes, but is not limited to:

• Health, Dental, Vision, 401K with company match

• Competitive pay

• Paid vacation, holidays, and sick leave

Full time includes company paid health insurance, dental insurance, vision insurance, paid life insurance, supplemental insurance and 401(k) plan with 4% match, as well as annual accrual of 10 vacation days, 6 sick days, 9 holidays.
Join our innovative team to help patients empower themselves to improve self-care.
Job Summary:
The Durable Medical Equipment (DME) and Medical Supplies Coordinator Level I manage all activities related to patient care orders for durable medical equipment and medical supplies. The Coordinator is responsible for managing inventory, timely ordering, and delivery of DME/Medical supplies for different insurance providers, including Medicare and private insurance and effectively communicates with all parties involved.
Responsibilities:

• Maintains adequate inventory of medical supplies in collaboration with clinical management.
• Maintains current knowledge of medical supplies.
• Assures timely and accurate processing of patient care orders related to Durable Medical Equipment (DME) and medical supplies.
• Coordinates and arranges for all logistics associated with the delivery of DME and medical supplies for patients.
• Manages car stock inventory for staff, in collaboration with clinical management.
• Acts as a liaison between LORIAN, referral sources, vendors, and patients in ordering DME and medical supplies.
• Works directly with referral sources to acquire the proper DME documentation.
• Verifies patients' insurance eligibility for DME and medical supplies under Medicare and private insurance guidelines.
• Maintains current knowledge of DME requirements.
• Guides and educates patients, referral sources, and LORIAN employees about Medicare requirements for DME eligibility.

• Researches and identifies new DME requirements and vendors, and distributes to Lorian employees as needed.
• Ensures compliance with LORIAN, Medicare, Department of Health and/or Joint Commission, DME and medical supply requirements.
• Assists with patient needs and concerns and involves clinical staff as needed.
• Printing and distribution of Start of Care booklets on a routine basis
• Serves as a resource person to employees and attends to pertinent continuing education programs.
• Performs such other duties as assigned.
• Answers incoming calls.

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Equipment Used:*

• Standard office equipment such as computer, phone, fax, and copier.

Qualifications:

• High School education.
• Fast learner in a fast paced environment.
• One (1) to two (2) years of experience in durable medical equipment and/or medical supplies for Medicare and private insurance patients.
• One (1) year of experience in health care, home health preferred.
• Knowledge of durable medical equipment and medical supplies.
• Medical terminology knowledge.
• Strong attention to detail.
• Working knowledge of Microsoft Office Systems (e.g. Word, Excel, PowerPoint, etc.)
• Outstanding interpersonal relationship building.
• Strong customer service experience.
• Strong organizational, interpersonal, and communication skills (both written and verbal)
• Ability to exercise independent judgment.
• Maintains confidential patient information in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state laws.
• Physical Requirements:

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Ability to sit at a desk for long periods of time.

• Ability to lift and carry boxes up to 20 pounds.
• Ability to use a phone either by handset or by headset for long periods of time.
• Ability to deal effectively with high levels of stress.

Work Environment:

• Office environment

Job Type: Full-time

Pay: $20.00 - $36.00 per hour

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