Job description

PLASTIC SURGERY FRONT OFFICE MEDICAL RECEPTIONIST

Plastic and Reconstructive Surgeon with office at Providence Portland is seeking a qualified Front Office Medical Receptionist with at least TWO YEARS of medical office experience. Experience in Plastic and Reconstructive Surgery is preferred. Work 32-36 hours per week, negotiable.

As the Front Office Medical Receptionist, you have a critical role in the practice, as you are the first telephone contact for our patients and the first person our patients meet in the office. A positive, friendly, energetic and compassionate personality and professional appearance are required.

JOB DESCRIPTION:
Your purpose is to ensure outstanding service to patients, providing the first telephone and personal contact with patients in a professional, courteous, and helpful manner. You will provide procedural information and pricing information to patients inquiring about various surgical procedures, schedule patient appointments, communicate medical information to patients, schedule surgery at several hospitals, preauthorize procedures with insurance companies, collect payments, order office and clinical supplies, maintain exam rooms, and manage medical records.

ATTENTION TO DETAIL:
Position requires a very strong attention to detail in everything, and the ability to be very thorough with all responsibilities. A perfectionist personality fits very well into this role! You will maintain the organization of the Front Office space and medical documents and records, so a self motivated desire to be extremely organized and systematic is highly valued.

SKILLS AND ABILITIES:
Medical office experience, basic knowledge of medical terminology, knowledge of standard medical office protocol, medical insurance authorization, and experience with Microsoft Word and Excel are required. Experience with EMR is preferred, with Epic and Lytec experience being a plus. Position requires strong ability to communicate by email, good grammar, spelling, and handwriting.

INTERPERSONAL SKILLS:
Outstanding interpersonal skills, a warm and friendly personality, and the ability to communicate effectively and accurately with patients and staff are critical. Good spelling and grammar are required in written and email communication. Excellent organizational skills, time management and multi-tasking capability are required for answering multiple telephone lines while processing patients and managing patient flow in the office. Every patient must always feel that they are respected and highly valued.

WAGE: $21+ per hour, commensurate with skills and experience

START: As soon as possible, includes work training

HOURS: Monday through Friday, 32-36 hours per week, negotiable

BENEFITS: Comprehensive benefits package after 6 months includes Medical/Dental, Vacation, aesthetic treatments, and other great benefits. Retirement benefits after 1 year.

SCREENING: Background check and drug testing prior to employment

COVID VACCINATION + UPDATED BOOSTERS REQUIRED. NO EXCEPTIONS.

Please provide Cover Letter and Resume.

PLEASE DO NOT APPLY UNLESS YOU HAVE AT LEAST ONE YEAR OF EXPERIENCE AS A MEDICAL FRONT DESK RECEPTIONIST. Though we appreciate your interest, your application will NOT be considered.

We look forward to finding our perfect match and creating a strong, positive, hard working, and happy team.

Please reply using Indeed.com platform only. No direct phone calls at this time, please.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Healthcare setting:

• Clinic

Medical specialties:

• Plastic Surgery
• Surgery

Schedule:

• Monday to Friday

COVID-19 considerations:
COVID-19 VACCINATION + UPDATED BOOSTERS REQUIRED, NO EXCEPTIONS.
Masks required for all patients and staff.
High touch areas are frequently cleaned and disinfected.

Education:

• High school or equivalent (Required)

Experience:

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical office: 1 year (Required)

Work Location: In person

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