Medical Receptionist (Full-time) - Specialty Clinic (Louisville, CO)

Full Time
Louisville, CO 80027
Posted
Job description
Job Description:


Do you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?

Consider a career at Boulder Medical Center (BMC). We are 100% privately owned and Physician operated, we provide care in over 20 different specialties, have 90+ providers practicing today, we employ 325+ Healthcare Professionals, and we have locations through-out Boulder County, CO.

Summary:

Boulder Medical Center (BMC) is currently seeking Medical Receptionist candidates to join our Specialty Clinic team! This position will work full-time 40 hours per week Monday - Fridays. The specialties represented in this Specialty clinic are Orthopedics, Podiatry, PM&R, Endocrinology, ENT, Urology, and Dermatology.

Job Perks:

  • Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance and Short Term Disability (STD) as well as several voluntary benefit options, RTD EcoPass, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
  • Part-time employees are eligible for medical / dental / vision, company-paid life insurance, voluntary benefits, RTD EcoPass, 401(k), and holiday pay (if regularly scheduled to work on an observed holiday).
  • Day shift schedules are Monday through Friday. There are occasional voluntary four (4) hour shifts on Saturday mornings from 8 am - 12 pm for several primary clinics (Family Medicine and Pediatrics).
  • Experience working in both primary care and specialty care clinics.

Job Duties:

  • Answers the telephone promptly, evaluating patient needs to determine appointment type.
  • Summarizes appointment details prior to ending the phone call.
  • Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.
  • Accurately records patient name, numbers and demographic information using correct spelling and punctuation.
  • Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.

Experience and Skills:
  • Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.
  • Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
  • Must have excellent customer service and communication skills.
  • Strong computer and data entry skills.
  • Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
  • Neat, well-groomed appearance and courteous manner.
  • Knowledge of medical terminology and HIPAA compliance, preferred.

Education Requirements:

  • High school diploma or equivalent
  • Associates Degree or some college coursework in Business or Healthcare Administration, preferred.

Experience:

  • One (1) year of previous work experience involving public contact, preferably with heavy phone experience.
  • Previous experience with patient scheduling in a hospital or clinic setting, highly desired.
  • Bi-lingual ability (Spanish), a plus.
Salary Range:
  • $16.69 - $21.70/hour; depending on experience

Location:

  • Louisville, CO

Job Benefits:

BMC offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and STD as well as voluntary benefits, RTD EcoPass, 401(k), Paid Time Off and 6 holidays annually. Part-time employees are eligible for medical/dental/vision, company-paid life insurance, voluntary benefits, RTD EcoPass, and 401(k).

From: Boulder Medical Center

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