Job description

Candidate must possess drivers license and be certified: CNA, CDA, or CMA

CareLink is a non-profit network of senior care providers working together to ensure that adults in our community can access the services and supports they need at the times when it matters most. We are looking for a Medical Office Assistant who will support CareLink's Rehab and Mobile Teams. Assisting both front and back office with clerical duties.

Duties and responsibilities

• Answering phone calls, creating appointments, directing the calls as required and handling all queries
• Informing the Doctors and other clinical staff of impending appointments
• Supporting and maintaining the EMR filing system for all patient documents and reports submitted
• Answering emails and other electronic messages as required
• Assist with processing patient billing
• Assist with managing inventory and placing orders as required
• Perform file system and database management
• Assist with scheduling meetings
• Handle faxes and mail
• Prepare reports, invoices and memos
• Assist with scheduling appointments for multiple specialties; and follow up communications for reminders

Skills and qualifications

• Medical Office Assistant should be self-motivated with a desire to help others, and a strong set of skills and qualifications to successfully handle job duties.
• Customer service skills and telephone etiquette
• Familiarity with medical terms and technology
• Understanding of law and ethics pertaining to medical practices
• Basic accounting and math skills
• Strong computer, data entry and office management skills
• Excellent verbal and written communication skills
• Empathy and compassion to give support to patients

Education and training requirements

• Individuals need a minimum of a high school diploma or GED
• Medical Assistant certification preferred
• Knowledge of medical terminology
• Customer service/patient relations recommended

Travel: 2-4 days a week onsite and 1-3 times traveling to different facilities.

“CareLink Inc. is an equal opportunity employer that does not discriminate against any employee or job applicant because of race/ethnicity, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information.”

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement

Medical specialties:

• Geriatrics

Schedule:

• Monday to Friday

COVID-19 considerations:
Must be COVID-19 vaccinated and current with boosters

Application Question(s):

• Do you have a certification in either of the following: CNA, CDA, or CMA?

Experience:

• Medical office assistance: 1 year (Required)
• Administrative: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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