Medical Assistant/Health Coach

Full Time
Edgartown, MA 02539
Posted
Job description

Overview

The Medical Assistant/Health Coach assists in examination and treatment of patients to ensure patient needs are met in accordance with instructions of Clinical Director, Chief Medical Officer, Nurse Practitioner and health center's policies and procedures. Has responsibilities that include patient/client/community outreach, advocacy and support; bridging cultural gaps (and fostering greater capacity) between and among staff, patients and the larger community; providing culturally appropriate health education, information and where appropriate, direct services; key performance measure data input and management/tracking.

Minimum Skills, Experience, and Educational Requirements Certified Medical Assistant or Licensed Practical Nurse Preferred, Emergency Medical Technician, or Certified Nurse’s Aide will be considered. One to two years related experience preferred. Preference will be given to individuals fluent in Brazilian Portuguese. Previous experience working in a primary care setting preferred.
Computer literate in systems required including Microsoft Office Word, Power Point, Excel. Strong organizational skills and demonstrated success in prioritizing multiple tasks and duties.

Excellent verbal and written communication skills;
Strong interpersonal skills and ability to work with a team;
Working knowledge of health care prevention and promotion, experience preferred;
Demonstrated ability to work independently and handle related tasks and projects;
Interest in health and community services, strong familiarity with the Island community;
Willingness to travel on and off the Island when meetings/trainings require travel.
Responsibilities
 MA Duties
o Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and documents information on patient records.
o Prepares examining rooms for examination of patients.
o Positions instruments and equipment
o Prepares equipment and assists in procedures as necessary
o Prints and gives lab requisitions to patient or transmit to lab
o Performs and documents lab test performed in office
o Collect and/or processes specimens to send to external lab
o Conducts clinic serives (EKG, Pulse Oximetry, vision screen)
o Tracks and follows up on labs and imaging results
o Notify patients of lab and diagnotic tests results
o Schedules client visits, extracts and inputs performance measure data into patient registry, runs monthly registry reports;

 Patient Centered Medical Home
o Member of PCMH teamlet, Care Team Member, participates in patient huddles
o Maintains communication with the provider on changes in the patient's status
o Support-person for the patient
o Patient educator and encourager
o Collaborate with patient to set self-management goals/create action plans/assess barriers to reaching goals
o Connect to clinic and community
o Support and encourage positive changes
o Provide patient education and skill building materials
o Performs basic housekeeping functions as necessary
 Professionalism
o Implicit in the spirit of this job description is an expectation that the medical assistant will work in a highly professional and collaborative manner with medical colleagues and all other staff members in caring for the Center’s patients.
 Punctuality
o The expectation is also for the medical assistant/health coach to be punctual for all clinical sessions and scheduled meetings
 Cultural Diversity and Inclusion
o Works with staff and clients to bridge cultural and linguistic gaps;
 Quality Improvement
o Open to suggestions from all staff that may result in improvements to processes or outcomes and will embrace continuous improvement
o In collaboration with Chief Quality Officer and Chief Clinical Officer, assists and takes direction on various chronic disease management projects from.
 Confidentiality
o Strictly maintains client confidentiality, models HIPAA-compliant behavior

Overview

The Medical Assistant/Health Coach assists in examination and treatment of patients to ensure patient needs are met in accordance with instructions of Medical Director/Chief Clinical Officer, Nurse Practitioner, Physician’s Assistant, Clinic Manager and health center's policies and procedures. Has responsibilities that include patient/client/community outreach, advocacy and support; bridging cultural gaps (and fostering greater capacity) between and among staff, patients and the larger community; providing culturally appropriate health education, information and where appropriate, direct services; key performance measure data input and management/tracking.

Minimum Skills, Experience, and Educational Requirements

Certified Medical Assistant or Licensed Practical Nurse Preferred, Emergency Medical Technician, or Certified Nurse’s Aide will be considered. One to two years related experience preferred. Preference will be given to individuals fluent in Brazilian Portuguese. Previous experience working in a primary care setting preferred.

Computer literate in systems required including Microsoft Office Word, Power Point, Excel. Strong organizational skills and demonstrated success in prioritizing multiple tasks and duties.

Excellent verbal and written communication skills;

Strong interpersonal skills and ability to work with a team;

Working knowledge of health care prevention and promotion, experience preferred;

Demonstrated ability to work independently and handle related tasks and projects;

Interest in health and community services, strong familiarity with the Island community;

Willingness to travel on and off the Island when meetings/trainings require travel.

Responsibilities

§ MA Duties

o Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and documents information on patient records.

o Prepares examining rooms for examination of patients.

o Positions instruments and equipment

o Prepares equipment and assists in procedures as necessary

o Prints and gives lab requisitions to patient or transmit to lab

o Performs and documents lab test performed in office

o Collect and/or processes specimens to send to external lab

o Conducts clinic serives (EKG, Pulse Oximetry, vision screen)

o Tracks and follows up on labs and imaging results

o Notify patients of lab and diagnotic tests results

o Schedules client visits, extracts and inputs performance measure data into patient registry, runs monthly registry reports;

§Patient Centered Medical Home

o Member of PCMH teamlet, Care Team Member, participates in patient huddles

o Maintains communication with the provider on changes in the patient's status

o Support-person for the patient

o Patient educator and encourager

o Collaborate with patient to set self-management goals/create action plans/assess barriers to reaching goals

o Connect to clinic and community

o Support and encourage positive changes

o Provide patient education and skill building materials

o Performs basic housekeeping functions as necessary

§Professionalism

o Implicit in the spirit of this job description is an expectation that the medical assistant will work in a highly professional and collaborative manner with medical colleagues and all other staff members in caring for the Center’s patients.

§Punctuality

o The expectation is also for the medical assistant/health coach to be punctual for all clinical sessions and scheduled meetings

§Cultural Diversity and Inclusion

o Works with staff and clients to bridge cultural and linguistic gaps;

§Quality Improvement

o Open to suggestions from all staff that may result in improvements to processes or outcomes and will embrace continuous improvement

o In collaboration with Chief Quality Officer and Chief Clinical Officer, assists and takes direction on various chronic disease management projects from.

§Confidentiality

o Strictly maintains client confidentiality, models HIPAA-compliant behavior

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Medical specialties:

  • Primary Care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Language:

  • Brazilian Portuguese (Preferred)

Work Location: In person

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