Job description

This position is responsible for providing Front and Back Office support and will work closely with the Regional Clinic Manager to ensure we deliver excellent patient care in our clinics. This position will not be assigned to a Provider unless coverage is necessary for staffing variances. The Clinic Float will operate in a team with other clinic healthcare providers and support staff. The Clinic Float will be the Subject Matter Expert (SME) and will be available for other Front and Back Office Medical Assistants within their clinic to provide guidance and direction. This position will assist in completing daily clerical and clinical tasks under the direction of the Regional Clinic Manager. The Clinic Float will be a mentor for newly hired staff and ensure all critical tasks are completed per clinic protocols. Thorough knowledge and commitment to CVMG’s Core Culture is essential.

Knowledge, Skills, and Abilities

• Complete knowledge and duties of clinical and non-clinical tasks.
• Thorough knowledge of CVMG’s organizational policies and procedures to administer effective patient care.
• Understanding of all provider schedules and keeping up with changes therein.
• Must be available to answer questions from patients, staff members, and providers.
• Ability to multi-task in a high-paced environment with excellent organizational skills and attention to detail.
• Knowledge of administrative skills including PC experience, using Excel, Word, and the Internet.
• Ability to type at a rate of 45wpm.
• Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous, and effective manner with excellent customer service skills.
• Thorough understanding of HIPAA and patient confidentiality
• Thorough knowledge of EHR
• Thorough understanding and use of CVMG’s Core Culture at each interaction with internal and external customers.

Core Culture

Complete understanding and ability to demonstrate on a daily basis, all elements of CVMG’s Core Culture, specifically the Priorities of Growth, Customer Service, Collaboration, and Trust. Must demonstrate CVMG’s purpose of Life, Love, and Compassion with every staff and patient interaction. All interactions with patients, colleagues, providers, and staff must be approached with CVMG’s philosophy of Excellence.

Other

This job description in no way states or implies that these are the only duties to be performed by the associate(s) incumbent in this position. A review of this Job Description has excluded the marginal functions of the position that are incidental to the performance of the fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the knowledge, skills, and abilities to perform each job duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Requirements

• Medical Assistant Diploma or Certificate
• Minimum of 1 year of Lead/Supervisory experience required
• 5 years of Medical Assistant experience
• 3+ years of Family Practice experience
• 2+ years of EMR systems

Job Type: Full-time

Pay: $18.00 - $20.90 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift

Work setting:

• Medical office

Application Question(s):

• Do you have experience working as a Lead MA?

Experience:

• Medical Assistant: 4 years (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Medical Assistant (Required)

Work Location: In person

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