Job description

Start a career and Get More in Return®. Jackson Hewitt offices are working hard for the hardest working, and we are on a mission to completely change the way our customers engage with their taxes. At Jackson Hewitt, you’ll find work that works for you and adds up. We’ve got flexibility, career development opportunities, and a chance to work in your neighborhood. We’ve got your back, since we are one of the nation’s largest retailers (nearly 6,000 locations). We have a passion for our employees and our customers. We recognize and appreciate our corporate and local office team members are our greatest assets.

Jackson Hewitt is hiring a Marketing Traffic & Production Manager to help streamline our workflows and ensure that all marketing projects and campaigns are executed efficiently, on time, and within budget. As an integral part of our marketing team, you will be responsible for crafting project schedules, supervising the workflow of marketing and content teams, assigning project-specific tasks, handling logistics, supporting the team by removing roadblocks, and updating internal stakeholders and clients on project progress and status.

What you’ll do here:
Your main objective in this role is to streamline internal workflows, ensure all marketing assets, content & deliverables meet our quality standards, and see that projects are executed on time and according to expectations. You’ll also be responsible for the result of the campaigns we deliver. This means you’ll have to monitor their performance regularly, identify areas for improvement, and fine-tune the campaigns when necessary to ensure our Marketing assets are producing the desired outcomes (ie – click throughs, website visitors, etc)

• Organizing the project workflow within marketing and distributing work equally to all participating team members
• Collaborating with the rest of the marketing team to implement the relevant strategies and execute on agreed-upon marketing plans
• Cooperating with our creative team – both internally and agency - to determine the necessary project budget
• Building our marketing project schedules – to include marketing asset identification and specifications
• Partnering with the analytic team to understand campaign performance and suggesting improvements to ensure our marketing initiatives deliver the promised results
• Determining deadlines for each stage of ongoing and future projects and ensuring that the marketing team members respect them
• Employing freelancers or temporary contractors to help with bigger projects when needed
• Communicating with Marketing leadership to get a better understanding of their project-related preferences or update them on project status

Skills you’ll bring for success:

• Minimum of three years of experience in Marketing Traffic Management or an associated position
• Bachelor’s degree in a relevant field (Business, Marketing, and others) is a plus
• Exceptional communication, interpersonal, and people management skills
• Eagerness to work on multiple initiatives at the same time
• Solid decision-making skills and a sense of prioritization
• Proficiency in Microsoft Office programs (especially Excel) and project management software

What you’ll get if you join us:

• Competitive Salary + Bonus
• Unlimited Paid Time Off + 12 Paid Holidays
• Fidelity 401k + Match
• Medical, Dental, Vision, EAP, Supplemental, Life, STD, LTD, HSA, FSA, Commuter
• Wellness activities throughout the year
• Parental Leave, Elder Care Leave, Volunteer Time Off
• Education Assistance (Reimbursement) Program
• Employee Referral Program
• Pet Insurance
• Company Celebrations, Appreciation Events, and Team Building
• Business casual dress with jeans daily
• Innovative culture with an open and collaborative environment
• Ample opportunity to develop core and new skillsets and have a stake in your own success
• Freedom to create your best work and make a visible impact on the organization
• Opportunities for advancement within the organization with a dedicated internal hiring process

We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

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