Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue),

is currently recruiting for:

Manager, Marketing Operations & Digital Experience – Global Consumer Experience Organization

We’re looking for a digital-first marketer with deep experience in marketing operations and digital experience to evolve our capabilities in a global services model, enabling regional and market teams to execute with excellence. This person will continuously work to upgrade current digital experience capabilities by evaluating new processes, technologies, and data solutions. Through streamlining processes and access to tools this individual will enable Kenvue marketers at the regional and market level to achieve their ambitious goals.

This position reports into Director, Marketing & Advertising Technology and is based at Skillman, NJ, NYC (Chelsea), NY, Fort Washington, PA. Remote work options may be considered on a case-by-case basis if approved by the Company.

Who we are

At Kenvue, part of the Johnson & Johnson Family of Companies, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

Join us in shaping our future–and yours. Watch us here.

What will you do

The Manager, Marketing Operations & Digital Experience is responsible for marketing operations and optimization of a variety of digital experience capabilities and operations including web platform capabilities and optimization tools that accelerate marketing initiatives. This individual also holds responsibility for standardizing and accelerating process efficiency and governance of access to digital marketing tools. In addition to leading consistent evolution of these digital marketing capabilities the Manager will also explore and collaborate to identify use cases and test innovations such as intelligent automation to drive efficiency in marketing processes. All these responsibilities sit within a global services model where the Manager will equip and support regional and market teams as part of the Global Consumer Experience Organization.

Key Responsibilities

Marketing operations, process and tools optimization

• Seek out opportunities for simplification and instituting standard methodologies that drive efficiency for marketers, enabling more focused decision-making and accelerating speed to market.
• Manage ongoing optimization and roadmap for post-launch martech and adtech capabilities such as digital asset management and broader marketing resource management.
• Partner with cross-functional stakeholders including tech, data, and regional marketers to develop and manage new digital capabilities to standardize and thereby streamline functions for marketers such as credential management and a self-serve database for supplier/agency/vendor contracts and contacts.
• Measure and socialize business impact of marketing operations optimizations to drive increased adoption and innovation.

Digital experience capabilities enablement

• Collaborate with region and lead markets to identify, assess, recommend and implement technology enabled solutions to drive business growth, including integrations with our web platform, apps, and adtech solutions.
• Collaborate to align requirements, develop, and rollout analytics solutions that drive toward standardization of measuring, reporting on, and visualizing KPIs both internally and across media platforms and agencies.

Innovation enablement

• Participate in global, cross-functional group that evaluates, illustrates value of, and drives adoption of new ways of working to accelerate innovation in digital marketing.
• Surface best in class opportunities, draft business cases, and align to internal needs and business goals to prioritize new digital solutions to drive efficiencies in marketing processes, such as intelligent automation.
• Provide global digital experience point of view for new digital experience technologies, highlighting opportunities for how they could accelerate marketers’ effectiveness and/or reduce costs, further eCommerce efforts, etc.

What we are looking for

Required Qualifications

• A minimum of a Bachelor's degree
• High level of professionalism and integrity, valuing servant leadership and collaboration
• A minimum of 5 years of digital marketing experience, with a strong track record of business results and organizational leadership.
• A minimum of 2 years of marketing operations experience with a track record of success, identifying and implementing new technologies, measuring and delivering change management and in-market adoption.
• Strong creative and conceptual thinking ability to set a vision, identify new opportunities, develop new ways of working, pinpoint solutions to complex problems and overcome obstacles.
• Proven leadership and ability to influence cross-functional teams across a matrix organization. Track record of problem solving, demonstrating an entrepreneurial mindset, leading in ambiguous environments, influencing skillsets and learning agility.
• Exceptional business communication skills, with demonstrated ability to communicate complex messages to diverse audiences.
• Demonstrated ability to negotiate and collaborate successfully to drive value and build relationships with internal teams, suppliers and agencies.
• Ability to motivate department and project team members, set achievable objectives, maintain a positive outlook, take responsibility, make decisions, and hold self and team members accountable.
• Self-motivated, adept at time management, building project plans, managing multiple projects with concurrent timelines, while managing and meeting deadlines.
• Ability to join meetings at flexible hours to accommodate globally based colleagues. This could include as early as 7 am ET or as late as 10 pm ET between 2-4 times per month. Best days/times are arrived at via collaboration among participants. Otherwise, business hours are generally 8 am to 5 pm Eastern Time.
• Travel up to 10% domestically or internationally, including meetings in Fort Washington, PA, and Skillman, NJ.

The anticipated base pay range for this position is $97,000 to $166,750.

What’s in it for you

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
• Learning & Development Opportunities
• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.