Manager - Back of House (3pm-close)

Full Time
Reno, NV 89509
Posted
Job description

Role SummaryWork within the leadership teams in pursuit of excellence in FOH & BOH Operations. Specifically this role is an ambassador, leader and critical component in ensuring that Chick-fil-A, South McCarran & 580 is successful in the following areas:

  • Back of House Operations
  • Leadership and People Development of Back of House Team
  • Vision and Service Model compliance throughout all areas of oversight.

General Responsibilities:

  • Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.
  • Maintain vision alignment with the Operator and the leadership team
  • Ensure stewardship systems are taking place throughout the restaurant
  • Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.
  • Oversee speed of service and completion of goals.
  • Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant.
  • Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.

Skills:

  • Strategic thinker, Goal-oriented, Tech-savvy
  • Great communicator both in handling difficult situations and a diverse team.
  • Mature, dependable and results-oriented
  • Ability to work in a team environment
  • Very detailed oriented & keenly observant
  • Professional marketing or communications experience
  • Maintains a number of business and professional community contacts
  • Self-starter, creative and flexible
  • Good business sense, achiever
  • Strong project/time management skills
  • Proven history of consistently performing at a high level
  • Unquestionable integrity and represents Chick-fil-A well
  • Passionate about building relationships with clients
  • Servant spirit with strong sense of stewardship

Specific Experience:

  • Required: High School Diploma or equivalent
  • Required: Strong analytical and problem solving skills

Preferred qualifications:

  • Bachelor's degree or above, preferably in a business or hospitality
  • Experience as a leader food service operations
  • Years of Experience: 2
  • This person must be skilled in time management.
  • This person must be self-directed and highly organized.
  • This person must master all knowledge and skills of every position in the Restaurant.

Job Types: Full-time, Part-time

Pay: $16.50 - $18.50 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Restaurant type:

  • Fast casual restaurant
  • Quick service & fast food restaurant

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Weekly day range:

  • Weekend availability

COVID-19 considerations:
Regularly sanitize all areas of the Restaurant.

License/Certification:

  • Driver's License (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

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