Job description

Sacramento Self Help Housing

Job Description

Employee’s Name:
Job Title: Maintenance Supervisor
Department: Rental Housing Department
Reports To: Rental Housing Director
FLSA Status: Non-exempt
Prepared By: HR to Go
Prepared Date: May 2018

Summary: The Maintenance Supervisor reports directly to the Rental Housing Director. Under the direction of the Rental Housing Director, this position is responsible for ensuring all phases of housing units operate smoothly and effectively. The Maintenance Supervisor is also responsible for ensuring all housing units in the program meet all applicable contract requirements.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Ensures all housing units are maintained in a clean and safe manner.
• Guarantees the units meet the habitability standards set forth at 24 CFR 576.403.
• Maintains an understanding and stays current of the HUD habitability standards and completes inspections.
• Coordinates all new units for move in including; furnishing, utilities, and donations.
• Completes tasks on the master leasing checklist.
• Keeps written records of all unit information.
• Works with the Lead Maintenance Worker to ensure repairs are completed, maintained and delegates work orders to maintenance staff.
• Reports any all accidents and emergency situations to the Rental Housing Director.
• Logs work orders and assigns priority.
• Maintains and orders inventory and equipment for maintenance staff.
• Orders and schedules pick-up or delivery of household supplies.
• Follows establish written policies and procedures on Housing Unit Requirement from HUD.
• Researches and maintains an understanding of the programs available for nonprofits including; savings on utilities and tax exemptions.
• Coordinates collections of donations from private or the public.
• Performs other duties as assigned to support the mission of the program.
• Regular, predictable attendance is required.
• Ability to get along and work effectively with others.

This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other duties deemed to be within the scope of their responsibilities, and requested by their supervisor in support of the overall mission of Sacramento Self Help Housing.

Supervisory Responsibilities: Directly supervises the General Maintenance employees. Ensures new employees are oriented to the organization, its policies, facilities, etc. Will develop training plans with employees to ensure employees have the necessary expertise to carry out their jobs.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Measures of Performance: The Maintenance Supervisor shall be considered to be performing in an acceptable manner when the following have been accomplished:

1. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

2. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality;

Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

3. Oral Communication - Speaks clearly and persuasively in positive or negative situations;

Listens and gets clarification; Tailors the content of speech to the level and experience of the audience; Uses appropriate grammar and choice of words in oral speech; Organizes ideas clearly in oral speech; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

4. Attention To Communication - Ensures that others involved in a project or effort are kept informed about developments and plans; Ensures that important information from his/her management is shared with his/her employees and others as appropriate; Shares ideas and information with others who might find them useful; Uses multiple channels or means to communicate important messages (e.g. memos, newsletters, meetings).

5. Persuasive Communication - Identifies and presents information or data that will have a strong effect on others; Selects language and examples tailored to the level and experience of the audience; Selects stories, analogies or examples to illustrate a point;
Creates graphics, overheads or slides that display information clearly and with high impact.

6. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

7. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

8. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

9. Professionalism - Approaches others in a tactful manner; Reacts well under pressure;

Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

10. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

11. Self Confidence - Is confident of own ability to accomplish goals; Presents self crisply and impressively; Is willing to speak up to the right person or group at the right time, when he/she disagrees with a decision or strategy; Approaches challenging tasks with a “can- do” attitude.

12. Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed;
Listens and responds constructively to other team members’ ideas; Offers support for others’ ideas and proposals; Is open with other team members about his/her concerns;
Expresses disagreement constructively.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor’s degree (B.A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on- one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have knowledge of Internet software and the Microsoft Office Suite of products. Knowledge of basic office equipment should include: Internet and email, copy and fax machines and telephone

Certificates, Licenses, Registrations: A current CA driver’s license and proof of auto insurance are required. Must have reliable personal transportations.

Other Qualifications: Extensive local travel required.

Physical and Emotional Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability.

While performing the duties of this job, the employee is occasionally required to stand; walk; kneel, crouch and talk or hear. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet and occasionally noisy.

Acknowledgements: I have reviewed and understand the above job description and believe it to be accurate and complete. I also understand that the company retains the right to change this job description at any time. I also understand that this job description is not a contract for work.

I certify that I possess all of the “Essential Requirements” of the job outlined herein, except as noted here (If none, so state):

I certify that I am fully capable (with or without a reasonable accommodation) of performing all of the essential functions documented herein, and I do not have a physical or mental disability that would jeopardize the health and or safety of my co-workers.

I do not require an accommodation in order to perform the essential functions of this job as indicated in this job description.

I require an accommodation in order to perform the essential function of this job as indicated on this job description. The accommodation I require is:
__________________________________________________________________

I certify that I am fully capable of completing all of the responsibilities documented herein and I do not have a physical or mental disability that would jeopardize the health and or safety of my co- workers.

I understand, and fully agree, that this job description does not constitute a written or implied contract for employment and that my employment relationship with the company is “at will,” for an unspecified duration, and may be terminated at any time by me or the company as specified by
Section 2922 of the California Labor Code.

________________________________________ _____________________
Employee’s Signature Date

________________________________________ _____________________
Supervisor’s Signature Date

Job Type: Full-time

Pay: From $65,520.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Sacramento, CA 95825: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Maintenance: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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