The Administrative Assistant supports Managers, Regional Managers, Regional Vice Presidents, and/ or properties in the performance administrative functions. The position requires excellent customer service skills in communication with customers, coworkers, and/ or residents and property staff.

Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.

Essential Job Duties and Responsibilities:

• Consult with Vice President, Regional’s, Area Managers and Managers regarding accounting policy and procedures
• Provide Timberline and Timberscan support for all Regional Managers and administrative site employees as needed
• Process Reserve Request for all assigned Properties
• Responds to correspondence from owners, lending institutions and government agencies as directed by Vice President or Regional Manager
• Assist in office set up based on RAM policy and procedure as needed
• Prepare and submit Monthly, Quarterly, and Annual Reports to owners and other agencies/ affiliates/ syndicators/ investors as required and specific to each individual property
• Prepare and submit monthly outside owner letter, financial packages, and other reports, distribute as appropriate
• Provides monthly site rent rolls to outside agencies / affiliates as needed
• Annually assists Vice President and Regional Managers with Budgets as needed to include formatting and budget change requests
• Accompany Vice President and Regional Manager to new properties and assist with new takeovers and lease ups as needed
• Provide administrative support to Regional’s, Assistant Regional’s, Vice Presidents, Division Directors and Company President
• Process Monthly, Quarterly, and Annual reports as directed
• Tracking paperwork due from sites
• Monitoring utility spreadsheets, informing the Regional Manager of any missing bills or issues
• Distribute and/or file paperwork for sites
• Field telephone calls for assigned Regional Manager
• Coordinate travel plans for Regional Manager as needed
• Cover for other Administrative Assistants as needed
• Assist in compiling/formatting inspection responses as requested/needed
• Other miscellaneous duties as requested to include possibly covering Switchboard from time to time.

Knowledge Skills and Abilities:

• Operate Office Equipment – computer, adding machine, copier, scanner
• Basic knowledge of Word and Excel
• Work under multiple time constraints
• Travel – at times frequent and on short notice, valid driver’s license required

Education and Experience:

• High School diploma or equivalent
• One to two years’ experience in property management preferred
• Two years’ office environment and clerical experience

Physical Demands:

• Ability to read, write, compute basic math
• Work with a computer for a minimum of seven hours daily either standing or sitting
• Must be able to perform physical activities such as, but not limited to, sitting, standing, bending, twisting, climbing stairs, or walking
• Flexibility and ability to travel, at times, extensively and on short notice
• Communicate effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company