Fedcap Rehabilitation Services, a Fedcap program, in Bronx, NY is calling all customer service professionals to apply to join our team as a full-time Mailing and Printing Supervisor!

WHY YOU SHOULD JOIN OUR TEAM

We are a reputable company that wants the best for our team. We pay our Mailing and Printing Supervisors a competitive starting wage of 17.50/hour, but this is negotiable based on experience. Our print and mail team also enjoys great benefits, including medical, dental, vision, a flexible spending account (FSA), short- and long-term disability, a 403(b) plan, an employee assistance program, a future mom's program, and life insurance. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!

ABOUT FEDCAP REHABILITATION SERVICES

In 1935, three men who had sustained injuries in WWI met in Times Square and literally changed the world for people with physical disabilities. Fedcap Rehabilitation Services provides an array of services to youth and adults, helping thousands of individuals graduate from high school, obtain vocational certification or a college degree, become work-ready, and obtain meaningful employment as they achieve long-term economic well-being.

Our mission is to create opportunities for people facing barriers to economic well-being. To achieve this mission, we strive to attract and retain talented, creative, and dedicated staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

ARE YOU A GOOD FIT?

Ask yourself: Do you have excellent verbal and written communication skills? Are you highly organized and attentive to detail? Do you thrive in a collaborative environment? Can you balance multiple tasks while demonstrating good time management? Are you able to effectively resolve problems within the scope of your responsibilities? If so, please consider applying for this Mailing and Printing Supervisor position today!

YOUR LIFE AS A MAILING AND PRINTING SUPERVISOR

This full-time print and mail position in human services works during the day.

As a Mailing and Printing Supervisor with our nonprofit, you're responsible for handling the daily administrative tasks for our print and mail facility. You print and fulfill customer requests with our digital printing equipment as well as process mailings to our printer equipment using computerized databases. Using your keen eye for detail, you ensure prints are of high quality and that mailing is completely processed. You also provide our customers with daily electronic status reports, mailing affidavits, and other relevant reports regarding the ongoing status of their mail.

Additionally, you respond to customer inquiries over the phone, in person, or via email. As needed, you provide direction to staff and cross-train employees in all aspects of mail and production. You take responsibility for the general organization of our facility as well as continuously seek out cost-effective initiatives to recommend process improvements. When necessary, you serve as backup to the supervisor to ensure our print and mail facility continues to run smoothly. You enjoy using your strong customer service and administrative skills to keep our facility going strong, and you take great pride in knowing you're good at what you do!

WHAT WE NEED FROM YOU

• High school diploma or equivalent
• Experience managing, supervising, or leading in a print shop environment
• Familiarity with printing and editing using Adobe, Microsoft Word, Outlook, and InDesign
• Ability to print using digital printers or copiers, binding equipment, Canon printers, and Fiery Command WorkStation
• Excellent customer service skills
• Covid-19 vaccination

If you can meet these requirements and perform this customer service job as described above, we would be happy to have you as part of our print and mail team!

Location: 10474