Job description

Logistics Coordinator

CRYOPDP

Morris Plains, NJ

Hybrid: 3 days on-site, 2 days remote

Our U.S. International Logistics team is seeking an Logistics Coordinator with 2-4 years experience in Air freight forwarding for the pharmaceutical or healthcare industry.

Temperature-controlled logistics solutions require precision, safety and monitoring to respect the key processes, standards and integrity of valuable and sensitive goods. At CRYOPDP, our team is dedicated to ensuring the entire supply chain is fully process-optimized and well supported by an international global network with robust and flexible IT systems to provide a reliable, best-in-class, peace of mind solution.

CRYOPDP is a successful, growing company owned by Cryoport, Inc., a NASDAQ listed company. Cryoport, Inc. are global leaders in Cell and Gene therapies.

The Logistics Coordinator is responsible for organizing international outbound shipments in line with temperature control requirements and the Group QA & EHS policies. He/she is accountable for the most appropriate transport solution in accordance with CRYOPDPs premium service offer and the customer's requirements: route, sustainable mode of transport (air, train, road, multimodal), transit time and cost.

Eligible candidates will be experienced in:

• Airfreight forwarding (for passenger and cargo airlines) with certifications in, or knowledge of, IATA, Dangerous Goods, GxP, HMRC, CAPA and CAA.
• The knowledge of compliance regulations and guidelines for GDP, HMRC, MHRA, IATA and CAA.
• Import and/or export licensure and demonstrate experience with Controlled Drugs.
• The ability to meet deadlines, creative problem solving and accurate decision-making.
• The preparation of export documentation in accordance with U.S. regulations and in compliance with government agencies for each shipment.
• Coordinating routes of inbound export shipments and sending pre-alerts to destination offices and agents in a timely manner.
• Job file invoicing/billing (providing all information required to ensure accuracy in the billing process).
• Coordinating tasks on shipments in order to meet customers SOP requirements such as booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
• Operational document filing including, but not limited to; Post Flights, PODs, Docstore (internal archiving system).
• Providing operational excellence with effective interpersonal skills; the ability to relate to internal peers at different levels as well as external customers and vendors.

Responsibilities for this important role will include:

• Ensuring the growth, satisfaction and retention of customers by reason of exceptional communication skills and operational excellence with customers, suppliers and team members.
• Exceptional organizational skills with the ability to prioritize and manage customer requests.
• The ability to respond to and resolve customer concerns promptly and effectively (internally and externally) under the direction of the Logistics Manager.
• Documenting consignment notes (and monitoring shipment progress/update milestones) into TMS (Transport Management System).
• Liaising with company’s vendors for updates, cost, routing options, etc.
• Coordinating and arranging export freight with CRYOPDP overseas offices, U.S. agents and partners.
• Coordinating activities and documents (including set-up files for pre-alerts received), maintaining customer updates, preparing export documents for Customs Brokers, selecting and dispatching agents or LSPs, arranging deliveries to customers, checking status on shipments, checking PODs and charges, tracking cargo from origin to final destination and following up shipments for final ETA date.

CryoPDP seeks candidates with a desire to work in accordance with the company’s mission which is to improve the health of people around the world.

CryoPDP offers a competitive salary and the opportunity to contribute to a highly successful and growing global healthcare business. Benefits include Health, Vision, Dental, 401K and company equity.

Please forward resume, with cover letter highlighting experience and interest in this position. Thank you.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Morris Plains, NJ: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
• This role requires 2-4 years’ experience in the airfreight sector and knowledge of the air industry, with a strong understanding of cold chain logistics and temperature controlled logistics solutions, and experience

working within the Pharma or Healthcare industry. Please list years of experience in this field.

Education:

• High school or equivalent (Required)

Experience:

• Airfreight Pharmaceutical Logistics: 2 years (Required)

License/Certification:

• IATA Training (Required)
• Dangerous Goods certification (Preferred)

Work Location: In person

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