Licensed Hearing Instrument Specialist

Full Time
Tucson, AZ 85712
Posted
Job description

Sonora Hearing Care, LLC is looking for a full-time Hearing Instrument Specialist.

Sonora Hearing Care is a fast-growing, employee-focused, and innovative privately owned audiology practice located in sunny Tucson, Arizona.

The Hearing Instrument Specialist will be responsible for assisting the audiologists with patient care appointments as well as providing support in a team focused manner.

You will independently provide high-quality patient centered care focused on the following duties: This requires a strong grasp of hearing aid fitting and troubleshooting, as well as a track record of successful sales skills.

As a Hearing Instrument Specialist, your day might include the following:

  • Fitting hearing aids from a range of different manufacturers
  • Teaching caregivers how to ensure their loved ones are wearing their hearing aids regularly
  • Performing multiple hearing aid evaluations and demonstrations to help people move forward with the care they need
  • Seeing clean and check appointments for routine care and maintenance
  • Troubleshooting equipment on the fly during an appointment
  • Calling tested not treated patients
  • Handling walk ins and drops offs of hearing aids and accessories
  • Attending a training for a new hearing aid product
  • Hosting a lunch and learn for a physician’s office, if applicable
  • Making a seminar presentation and scheduling participants for hearing tests
  • Problem-solving to find a solution for a difficult-to-fit patient
  • Assisting the audiologists with orientation of hearing aids
  • Assisting patients with pairing accessories and pairing hearing aids to smart phones
  • Annual rechecks of hearing for proper programming and real ear measurements
  • Providing best practices, including real ear measures and Test Box Measures.

This position might be for you if:

  • You love serving your patients.
  • In addition to providing top-tier patient centered care, you treat your patients like family.
  • Your number one goal is to provide them an experience that is above and beyond what they’ve found with any other healthcare professional.
  • You are self-motivated.
  • You are confident in your skills and abilities and don’t need somebody to look over your shoulder to make sure you are getting your work done.
  • You don’t consider your day to be done until you’ve completed all of your tasks.
  • You are ambitious.
  • The idea of growing and developing a practice that is centered around your efforts is exciting.
  • You are happy to put your boots on the ground, write a letter, or pick up the phone and make things happen.
  • You’re smart and like thinking on your feet. When an unexpected problem pops up, you’re energized by figuring out how to solve it.
  • You like learning new things and you learn quickly.
  • When things change you know how to roll with the punches
  • You are a strong communicator.
  • You can explain anything clearly to anyone.
  • You write well and speak confidently.
  • You’re good at reading people and are aware of your own body language.

Pay and Benefits

  • Competitive base salary and commission with no cap
  • Health insurance
  • Many dues, CEU events, and off-site events paid by employer
  • Paid time off
  • Paid holidays & Sick Time

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Tucson, AZ 85712: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 2 years (Required)
  • Hearing Aid: 3 years (Required)

License/Certification:

  • Arizona Hearing Aid License or are eligible for one? (Required)

Work Location: In person

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