Job description

Reports to: Marina General Manager

The Leasing Manager’s responsibility is to manage and drive all leasing activities at the marina.

Duties & Responsibilities

Assist all members and tenants with any inquiries submitted and completing lease paperwork

Maintain weekly leasing reports for leasing activity, departures, and delinquent slip rents

Process deposits and rent payments

Monitor and contact customers 30 days before lease expiration

Work directly with the TopSide Marketing team to generate leads and drive slip occupancy to the marina

Respond to all leads generated within a reasonable amount of time

Maintain documentation of calls and visits with current and potential customers

Conduct walk-throughs and inspections of the marina grounds to ensure cleanliness

Lead tours of the marina

Build rapport and follows up with potential members and tenants

Implement and participate in member and tenant retention programs

Train Leasing Coordinators / Admins with processes and procedures, customer service, reporting, etc.

Ensure staff has a working knowledge of all computer and technology systems and POS software

Lead a weekly team meeting to review performance, discuss opportunities and challenges, and to improve workflow processes and procedures

Manage employee disciplinary issues by documenting incidents and working with Human Resources to develop Performance Improvement Plans as necessary

Manage employee schedules by reviewing and approving timesheets as well as PTO and Sick requests in ADP, ensuring proper scheduling of employees to meet the needs of the marina

Notify Human Resources and submit appropriate documentation for Workers’ Compensation claims and OSHA incidents

Perform such duties as assigned by the Marina General Manager or Marina Assistant Manager

Qualifications

Bachelor's Degree

Act with the highest level of integrity and maintain a positive attitude

At least 2-5 years’ related experience in leasing

Strong passion for providing excellent hospitality and customer service

Maintain a thorough understanding of all marina operations to be able to assist at all times

Adaptable to work composed of a variety of different tasks

Ability to manage multiple projects at a time despite interruptions

Ability to make independent decisions and determine the appropriate course of action

Professional conduct and excellent interpersonal and communication skills with team members, customers, tenants, vendors, and government personnel

Math computation skills

Strong work ethic and personal commitment

Ability to work in a team environment to achieve team, department, and company goals

Ability to be a self-starter and work independently

Must have strong organizational skills and the ability to prioritize work

Adaptable to a fast-paced environment

Good presentation, facilitation, and computer skills

Proficient in Microsoft Office products including Outlook email, Word, and Excel

Must be willing to work two weekends a month

Must send Regional VP a weekly report of all leasing activity, new leases , renewals, delinquent accounts.

Job Type: Full-time

Pay: $48,000.00 - $51,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: One location

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