Pharmacy Benefits Reinvented- As the industry’s alternative pharmacy benefit manager (PBM), we’re committed to making prescriptions more affordable for you and your members. Here at Navitus, our team members work in an environment that celebrates creativity, fosters diversity and encourages growth. We welcome new ideas and share a passion for excellence.

The Continuous Improvement (CI) Lead helps drive process excellence across the organization. The CI Lead will be responsible for leading improvement projects using established process improvement methodology to positively impact and achieve sustainable results that support the organization’s strategic plan. This position will serve as a continuous improvement project leader, mentor, and coach to ensure alignment with the organization’s improvement approach. The CI Lead must have the ability to effectively facilitate large groups of people in both project and learning environments and serve as a coach/mentor to all levels of the organization.

Is this you? Find out more below!

How do I make an impact on my team?

• Expertise in the practice of Lean and Six Sigma framework, including key tools used during implementation such as value stream mapping, 5S, statistical analysis, control charts, poke yoke, visual controls, and the DMAIC approach
• Collaborates with sponsors and business owners to ensure projects are fully defined, including established objectives, schedules, customer expectations, scope, and ROI/cost avoidance targets
• Ability to lead system-wide initiatives at any given time without any degradation in the quality of work performed
• Lead the implementation of process improvement projects utilizing lean, DMAIC, and other continuous improvement methodologies to positively affect and achieve sustainable results
• Develop the necessary project plans, as well as appropriate subproject plans, and lead the organization through the improvement process while adhering to the schedules and accomplishing set milestones
• Help build awareness and socialization of Process Improvement methodologies and philosophies across the enterprise
• Ability to work with key leaders and departmental staff to identify, secure, train/develop, and coach resources to achieve the initiative’s short- and long-term goals
• Develop, analyze, and verify requirements for completeness, consistency, and comprehensibility
• Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes
• Recommend, create, document, and maintain guidelines and procedures to ensure consistency among peers within the same job function

What our team expects from you?

• Bachelor’s degree, or equivalent experience required in the field of Process Improvement
• Certification in Lean or Six Sigma methodology required (blackbelt preferred)
• Certification in Project Management, preferred
• Certification in Change Management, preferred
• 5+ years’ experience leading process improvement initiatives with demonstrated results
• Demonstrated project management skills including business case and charter creation, comprehensive work breakdown structures, and inclusive implementation plans
• Extensive experience with core software applications, including Microsoft Word, Excel, Visio, PowerPoint, and Project
• Experience overseeing the design, development, and implementation of software solutions, systems, or products
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Hours/Location: Monday – Friday: 8:00am-5:00pm CST, Appleton WI Office or Remote
• Paid Volunteer Hours
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!
• Top of the industry benefits for Health, Dental, and Vision insurance, Flexible Spending Account, Paid Time Off, Eight paid holidays, 401K, Short-term and Long-term disability, College Savings Plan, Paid Parental Leave, Adoption Assistance Program, and Employee Assistance Program