Lead Analyst - Database Reporting
Job description
Job Location
Job Shift
In 1945 Goodwill San Antonio’s founding purpose was to fight poverty and create opportunity for adults and youth in our community who were underserved by access to education and employment. Our founding purpose “Fighting Poverty and Creating Opportunity” endures today and now drives our mission of “Helping Changing Lives Through the Power of Work” in a new era of 21st century skills.
Goodwill San Antonio is one of the largest nonprofit organizations in San Antonio, employing more than 1,500 individuals who passionately serve our mission. We live out our purpose by providing our employees and others with the tools to succeed in their personal and professional lives and opportunity for upward economic mobility through education and employment programs. We are able to offer these programs and services through our mission-driven business operations with retail stores and contracts with local businesses to augment their operations.
We are currently seeking a dynamic individual who has a passion for serving others and making a difference. Working Here Helps Changes Lives. Join the GoodwillSA team and Apply Today: WorkforGoodSA.org.
POSITION SUMMARY
Lead Database/Reporting Analyst will support Goodwill Industries of San Antonio by applying systems analysis and design skills in record keeping and database management. The individual will develop and maintain MS Access databases, make recommendations on enhancements to processes and systems, and provide technical reporting that is critical for the management of the Air Force and Army Service Treatment Record Processing Center contracts. This position may supervise other Database/Reporting Analysts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop procedures for prioritizing and testing work products and solutions
- Assign work to Database/Reporting Analyst(s) and audit his/her work/reports for completeness and accuracy
- Build simple and complex technical reports including tables, graphs, and charts required by Contracting Officer’s Representative (COR) through the use of MS Access and Excel
- Produces daily, weekly, monthly and annual performance metrics as required by contract through the use of simple and complex queries
- Process complex and lengthy technical reports which include tables, graphs, charts, or multiple columns.
- Produce monthly reports listing incomplete medical records received from Military Treatment Facilities.
- Analyze and synthesize data and provide presentations, information, and recommendations on the data to key customers.
- Maintain and manage all assigned databases.
- Review proposals consisting of objectives, scope, and user expectations; gathers facts, analyzes data, and determining alternatives in terms of cost, time, availability and recommends course of action
- Conduct research and analysis and make recommendations regarding improvement opportunities (systems, databases, processes, etc.)
- Determine and resolve multi-user database through troubleshooting and debug actions
- Orient users on new user functionality or changes to database design or procedures.
- Assist team members and database users with training and basic technical support as needed.
- Coordinates regularly with Goodwill IT team and customers on technology and database enhancement opportunities.
- Participate on Unit and Agency projects or teams.
- Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.
REQUIREMENTS
- Bachelor’s degree in computer science, information technology or related discipline; Master’s degree preferred.
- 5 years’ experience scripting SQL and VBA; advanced skill and experience in MS Access and Excel; 3+ years’ reporting and data analysis experience.
- SQL server experience and experience working within a military or contracting environment a plus. Equivalent combination of education, experience and/or military training will be considered.
- Ability to perform work at computer in office environment.
- Must be able to meet the physical requirements of the position.
- For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.
Equal Opportunity Employer/Veterans/Disabled
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