Job description

The Junior Account Manager’s primary responsibility is to support the Account Management team in providing service to existing client accounts and new business opportunities. This position is for those looking to launch or further their insurance career with the goal of managing a growing book of business under the supervision of an Account Executive. Ideal candidates will become eligible for advancement into an Account Manager position.

The role and training will focus on the following responsibilities and competencies:

• Delivering outstanding client service by helping clients with policy changes, renewals, and billing questions

• Assisting with client insurance policy administrative processes, including tracking, renewals, new policy set-up, online rating, invoicing, accounts receivables monitoring, and policy review

• Maintaining current, accurate information in the agency management system

• Developing and maintaining positive, productive relationships with agents, managers, peers, coworkers, teammates, and employees

• Assisting in office projects and presentations

Desired Capabilities, Qualifications, and Experience:

• 1 year of experience with a commercial insurance agency preferred

• Proficient with Microsoft Office Suite

• Strong analytical, problem-solving, and organizational skills

• Strong verbal and written communication skills

• Ability to work with confidential documents

• AMS360 software experience a plus

• 2-year college degree or greater is desired

• Experience working with public entities, self-insurance pools or trusts is a plus

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Contract type:

• Permanent

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Ability to commute/relocate:

• Lake Mary, FL 32746: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Commercial Insurance Agency: 1 year (Required)
• public entities, self-insurance pools or trusts: 2 years (Preferred)

Work Location: Hybrid remote in Lake Mary, FL 32746

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